Derek Luk Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Over 10 years of enterprise OCM and enterprise project management experience: Ranging from enterprise IT release and adoption in oil and gas to provincial IT health projects, skilled in all aspects of change adoption and reinforcement.Led a $3-million Oil and Gas AI/ML product from ideation to enterprise release. Responsible for project initiation, data governance, product discovery and design, development, and change management. Managed the enterprise release to over 11,000 employees in both English and French.Led the ideation and product design for a GenAI use case in the Oil and Gas client. This has been endorsed by senior leaders, and has been recognized as the first GenAI use-case to contribute tangible value and improved productivity for enterprise contracting teams working with legacy documents.Managed multiple AI/ML products that utilize Azure services, including Document Intelligence, Azure AI Search, Azure OpenAI, Azure PII Detector, Graph API, and others. Created and managed all project related documents, including risk log, scope statement, timeline, budget and status updates for VP-level stakeholders.Actively monitor and mitigate project risks to ensure timeline, scope and budget are not impacted.Engaged in strategic decision-making through resource allocation, complex stakeholder engagement, and project planning, ensuring successful delivery of high-value AI/ML solutions.Agile delivery as the scrum master, product management, and design thinking skills. I was responsible for engaging with the business to refine user story requirements, crafting acceptance criteria, backlog refinement, quality assurance, and release planning.Created highly engaging and targeted educational material, allowing change adoption material to scale. Implement user design and customized video tutorials to reinforce knowledge and ability to change.Facilitated continuous improvement and quality assurance by aligning product roadmaps with enterprise objectives.

Calgary, Alberta, Canada

Supporting cross functional teams to define, develop and operationalize AI/ML opportunities in delivering business value. Industries include insurance and energy sector. Skillsets include inception of problem to product release delivered through agile lifecycle. Products include ML enabled incident learning focused on contractor safety, and search-as-a-service for enterprise wide solutions.Experienced in client success and business process improvement, resulting in a 6x growth (>$1.5 million) in sales from an enterprise client.Skills include expertise as a product owner working in an agile framework, project management, organizational change management, and AI/ML data literacy.

As a member of the Accelerating Change Transformation Team, I was responsible for creating educational resources in supporting Patient’s Medical Home and ensuring continuity of care.Significant deliverables include designing practical educational resources for physicians during COVID-19.Responsibilities include:Designed resource navigation material for COVID-19 clinical care pathways for family physicians.Designed e-learning curriculum using Absorb LMS.Coordinate curriculum accreditation for physicians and medical professionals.Designed program evaluation templates to measure immediate and long-term changes.Coordinated provincial webinars with over 1500 physicians and medical professionals.Aggregated data from webinar attendees to identify most reported issues / questions related to COVID-19.

Calgary, Alberta, Canada

Led a $4.8 million provincial digital mental health project in Alberta Health Services.e-Mental Health for youth and young adults project, provincial addictions and mental health.Responsibilities include:Platform implementationClinical care pathway mappingProject and risk management planningClinician training and evaluationChange and sustainability planningImplementation researchLeadership and coachingQuality improvement planning

Calgary

Project lead for Disclosure: Communicating Unexpected Outcomes in Healthcare in Alberta Health Services, designed by Saegis Safety Institute. Supporting patients, families, and healthcare teams involved in clinical adverse events.

Calgary

Co-designing sustainable workplace wellness curriculum through analytics and engagement.

Calgary, Canada Area

Addressing the issues of stress and addictions on campus.

Master'S Degree, Nursing Research, Thesis

Determining the feasibility and effectiveness of an online eight-week Mindfulness program in reducing burnout for health professionals..

Bachelor'S Degree, Registered Nursing/Registered Nurse