Derek Mak Email & Phone Number

San Mateo, Ca, Us

Mountain View, Ca, Us

• Contracted via BayOne Solutions Inc.• Executed user studies investigating key performance indicators (KPI's) for various factors for the UX with audio wearables and hardware• Project focuses: conversation detection, touch controls on hearables, video games, audio latency

San Jose, California, Us

• Developed, planned, and executed research initiatives in collaboration with product managers, other UX researchers/managers, UX Designers, leaders on the Roku Live TV and Settings teams, the Consumer Insights team, and others• Planned, designed, and facilitated qualitative and quantitative research studies, and presented findings and insights to stakeholder audiences through written reports, visualizations, and presentations• Analyzed data to provide meaningful, impactful insights about Roku users to inform UI designs and update customer user journeys• Conducted a multi-part study to understand users and their needs and expectations regarding Local News, including questionnaires, competitive analysis with diary studies, and 1:1 semi-structured remote user interviews• Launched survey to understand user interest in and awareness of TV features• Lead studies on obtaining baseline usability of Live TV Browse and featuresResearch Project Methodologies:◊ Small and large-scale surveys (feature interest, exploratory) via Qualtrics◊ Remote 1:1 semi-structured interviews - concept testing, product/feature evaluation, usability tests◊ Diary Studies via Dscout◊ Hardware setup testing

Santa Rosa, California, Us

• Contracted via Tekberry• Assisted with the development and documentation of standards and guidelines for user interface platforms and cross-platform development• Delivered usability reviews, standard and style guide documents with visual examples of UI elements• Assisted in usability testing, think aloud sessions, data collection, and presentation of analysis and recommendations• Developed visual design mock-ups and high-fidelity prototypes in Axure• Produced educational documents regarding designing UI based on human psychology and research

Cupertino, California, Us

• Contracted via netPolarity inc• Facilitated one-on-one to large group study sessions • Administered screener, consent forms and study protocol • Managed and maintained study documents and electronic data • Assisted with study environment setup and managed study equipment • Collaborated cross-functionally with design, engineering and product development groups

• Developed from initial concept to high-fidelity interactive prototypes for mobile and web in the healthcare, real estate, and automotive industries• Designed wireframes and mockups based on user stories and personas to support clear app and dashboard navigation using Balsamiq and Axure• Implemented interactive prototypes with PhotoShop in Flinto and Marvel• Developed branding, logos, assigned color schemes and website layouts

Bloomington, Mn, Us

• Developed, designed, and edited a variety of educational and assessment materials aligned to state or national standards• Wrote rigorous, standards-based, and age-appropriate assessment questions• Developed clear, thoughtful lessons for a variety of math skills• Reviewed questions and lessons for alignment, grammar, spelling, clarity, grade-appropriateness, and mathematical accuracy• Use style and procedure guides to ensure consistency across content

New York, Ny, Us

• Math curriculum lead for computer-adaptive testing for the Smarter Balanced Assessment Consortium• Developed 1500+ items and performance tasks for the computer-adaptive pilot taken by 650,000+ students across 20 states in spring of 2013 (Smarter-14)• Supervised and trained new hires on item writing, coordinated their assignments, performed senior reviews, tracked development process• Managed and trained educators on Common Core Standards and writing innovative items• Collaborated with and led small groups of educators to develop authentic, engaging performance tasks• Conducted "think aloud" sessions with students for usability research purposes• Researched and presented findings on current trends of using technology in STEM educationSkills Acquired:◊ Team management◊ Training new staff◊ Item writing◊ Bias/Accessibility reviews◊ Writing specifications◊ Usability study and analysis◊ Math curriculum

Los Angeles, Ca, Us

• Assisted in the development of computer modules for testing and teaching Algebra for the Perceptual Learning Lab• Contributed in producing and executing experiment on the categorical thinking involved with Chinese character perception• Wrote literature reviews/reports on: ◊ the influence of standardized testing ◊ the after-test effect and recall ◊ multiple-choice versus constructed response items ◊ the influence of emotion on creativity

Burbank, Ca, Us

• Developed Excel spreadsheets to filter and group residual line items by product and secondary market to determine eligibility for payment of quarterly residuals• Created upload files for Disney's Residual System, marked grosses approved and ran residuals payment calculation for each identified group• Assisted in the set-up of TV episodes and reviewed residual title set ups for accuracy• Obtained overviews of industry compensation obligations and guild agreements for writers, directors, and actors

Bachelor Of Science, Cognitive Science

Master’S Degree, Human Factors/Ergonomics