Derek Matuszewski Email & Phone Number

Duties include the following: Onboarding/Offboarding/Transfer tickets, build laptops using MEM, work general support tickets, call clients, work with IBM iSeries, Palo Alto Firewalls, Global Protect VPN, BMC Footprints, Active Directory, SCCM, Microsoft Endpoint Manager, Intune, AD Manager, AD Audit, Microsoft 365, Barracuda Email Gateway, Microsoft 365.

Stevens Point, WI

Duties include the following: work tickets, call clients, work with IBM iSeries, Palo Alto Firewalls, Cisco VPN, Global Protect VPN, BMC Footprints, Active Directory, SCCM, AD Manager, AD Audit, Microsoft Office 365, McAfee Email Gateway, Barracuda Email Gateway, Microsoft 365 Admin Center, Microsoft Exchange Online, Microsoft Exchange 2010, Genesys VOIP.

Stevens Point, WI

My duties include the following: work tickets, call clients, work with IBM iSeries, BMC Footprints, Active Directory, SCCM, AD Manager, AD Audit, Microsoft Office 365, Microsoft 365 Admin Center, Microsoft Exchange Online, Microsoft Exchange 2010, Genesys VOIP Phone Applications, troubleshoot laptops, desktops, phones, various hardware and software.

Stevens Point, WI

My duties include the following: work tickets, call clients, work with iseries, BMC Footprints, Active Directory, Avtex Phone Applications, troubleshoot laptops, desktops, phones, various hardware and software.

1145 Commons Circle, Plover, WI 54467

Diagnose and repair computers, diagnose tablets, phones and other electronic devices. Document client description of issue, diagnoses, and repair. Coaching individuals on how to use their devices. Phone calls with clients to keep them informed about what is going on with their devices.

Plover, WI

Assist customers with purchasing what they need as well as fix existing computers that people bring in that have various issues.

Stevens Point, WI

Inventory management, stocking shelves, customer service

Wausau, WI

Brought carts in from the parking lot and distributed them throughout the store as well as cashiering when needed and helping customers load items into their vehicles.

Schofield, WI

Started out as a bagger for a year. Then I was trained as a stocker, in about a year later I was trained as a Dairy/Frozen department associate, then I was trained as a cashier.

It Network Specialist, It Network Specialist

Decided to pursue the IT Network Specialist program because that is what I am passionate about.

Computer Information Systems

Tried out the Computer Information Systems program for a year and decided that it wasn't for me and that is when I switched to Mid-State.

General Studies

Largely general studies, took a few lower level Java courses to see if that's an area I would be interested in.