Continued in role after acquired by Cognizant

Developed and led a centralized processing center for system wide verification processing and R2T4 calculations o Supervision and oversight of fifteen central processing center staff managing a budget of $800,000 o Three direct reports, each responsible for a team of financial aid specialists o The processing center is responsible for annually processing: ISIR records (100,000+), student verification (20,000+), and R2T4 calculations (10,000+)Serves as project lead and functional SME for the Regent Education financial aid software implementation o Coordinated efforts between local staff (financial aid, technology, admissions, academics) and the Regent Education implementation team including testing, job aid development, policy, procedures, and quality assurance efforts o Primary functional resource to ensure the Regent Software was configured correctly and in alignment with our policies, procedures, and federal regulations o Conduct business process analysis to identify system gaps between software’s o Ensured successful integrations between PeopleSoft, Regent, and our OBIEE software systemsServe as functional lead for efforts related to competency based education programs and non-term financial aid processing

Provides leadership, support, and service to sixteen colleges and 130 staff covering all aspects of financial aid operationsServes as liaison with Technology Solutions concerning all aspects of the PeopleSoft financial aid module functionalityServes as primary contact for financial aid consulting groups and vendor partners including Sierra-Cedar, Attain, and BlackboardFocus on redesigning and customizing processes leading to increased automation and centralizationResponsible for all aspects of the Campus Solutions financial aid module such as table setup, bundle testing, and trouble shootingCoordinated default management initiatives including facilitation of an R.F.P. process to secure third party services Facilitate statewide and college specific workshops related to federal regulations and PeopleSoft financial aid applications

I teach introductory level computer courses.

Implement and facilitate newly funded federal program designed to support and serve 140 students annually utilizing a holistic case management approach Manage an annual budget of $220,000 and supervise three full time staff consisting of two advisors and one adminstrative assistantMaintain, obtain, and properly handle student records and documentation according to federal and state guidelinesCreate a programmatic structure, including workshops and orientation sessions, designed to ensure program success by meeting mandated grant objectives and provide efficient workflow and effective processes for the educational advisorsDevelop a comprehensive plan to ensure all objectives on the yearly APR are succesfully metCollect data, such as workshop attendance, counselor contacts, eligibilty requirements, and justification of academic need, and then make reports to the SSS evaluation and other offices as requiredCultivate partnerships among institutional offices necessary to the success of the program and be and advocate for the SSS programDesign and implement appropriate professional development initiatives for staffUnderstand, interpret, and apply all federal guidelines required when facilitating Student Support Services grants

Understand, interpret, and apply all federal and state guidelines regarding financial aid and financial aid filesCreate and promote a strategic planned geared towards reducing Return to Title IV liability by focusing on improving student success and pro-active initiatives Serve on the Satisfactory Academic Progress committee to review and evaluate students appeals based on performance and progess towards degree completionPromote the mission of the financial aid office by providing expertise to college committees and in individual sessions with students and parentsTrouble shoot financial aid issues related to processing of aid in PeopleSoftFacilitate Return to Title IV processes and student communicationsReconcile fiscal accounts for Pell Grants and Stafford LoanSupervise the Cooper campus office in the directors absence

I served as an adjunct instructor for remedial math courses and am currently serving as an adjunct instructor for online introduction to computer courses.

Created, planned, budgeted, and evaluated grant funded group service experiences for students in variety of settings from hurricane relief work in New Orleans, LA. to inner city work in Arlington, TX.Recruited and supervised two program coordinators and ten pairs of leaders in charge of working with 75-100 freshman in small groups designed to create community and personal networks among first year students Coordinated a weekend retreat for freshmen the first weekend of school as part of retention initiatives during the first six weeks of the semesterAssisted the campus minister in applying for, administering, evaluating, and assessing various grant funds made available through an endowment from the Eli Lilly grant fundSupervised a freshman “leadership team” with a primary purpose of providing first year students with an opportunity for practical leadership experienceAssisted the Campus Minister in recruiting, supervising and training a leadership team comprised of eighteen students by planning leadership retreats and conducting individual weekly meetings with seven members of the team encompassing the areas of community involvement, fundraising, communications, freshmen small groups, creative ministries, and church relationsProvided consultation and support for other student life professionals in multiple capacities such as serving on the judicial board and a task force concerning alcohol on campus, working with the dean of academic enhancement to meet one on one with students possessing academic issues, and recruiting and hiring resident directors and assistants Responsible for the day to day operation of a residence hall for forty menSupervised two resident directors and three resident assistants Explained, interpreted, and enforced all college policiesCreated and presented two sessions on student development theories and ethical decision making for resident assistant training

Created and developed the audio visual components of camps including video editing and processingSupervise a staff of 20 college studentsFacilitate interactions with campers, counselors, and chaperons