Derek Pham
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Derek Pham Email & Phone Number

Head of the Americas, Zendesk for Startups at Zendesk
Location: San Francisco, California, United States 15 work roles 2 schools
1 work email found @amazon.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of the Americas, Zendesk for Startups
Location
San Francisco, California, United States

Who is Derek Pham? Overview

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Derek Pham is listed as Head of the Americas, Zendesk for Startups at Zendesk, based in San Francisco, California, United States. AeroLeads shows a work email signal at amazon.com and a matched LinkedIn profile for Derek Pham.

Derek Pham previously worked as Senior Program Leader at Amazon Web Services (Aws) and Senior Manager at Amazon Web Services (Aws). Derek Pham holds Master Of Public Policy from Harvard Kennedy School.

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dpham@amazon.com
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Profile bio

About Derek Pham

Currently leading the AWS Global Generative AI Accelerator. Building a bunch of other programs with AWS Startups. SF-based, but avid globetrotter. We can talk about work and careers, but contact me if you're figuring out what to do next and just want a thought partner. Make the connection, stay for the conversation. Bonus points if you play some pickleball ;)

Listed skills include International Relations, Research, Public Speaking, Policy Analysis, and 15 others.

Current workplace

Derek Pham's current company

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Zendesk
Zendesk
Head of the Americas, Zendesk for Startups
San Francisco, CA, US
AeroLeads page
15 roles

Derek Pham work experience

A career timeline built from the work history available for this profile.

Head Of The Americas, Zendesk For Startups

San Francisco, Ca, Us

Senior Program Leader

Current

Seattle, Wa, Us

Global program leader managing the AWS Generative AI Accelerator (2024), Impact Accelerator for Underrepresented Founders (2022-2023), the Build MVP Program (2023), and the AWS Startup Programs Center of Excellence.For more details, visit: https://aws.amazon.com/startups/accelerators

May 2022 - Present

Senior Manager

Seattle, Wa, Us

Oversaw programming and operations at the AWS Startups Lofts in San Francisco and New York

Feb 2022 - Apr 2023

Mentor

Current

Singapore, Singapore, Sg

EduSpaze is Singapore’s first edtech accelerator supported by Enterprise Singapore, the enterprise development agency. It aims to nurture a vibrant edtech startup ecosystem that serves the education sector in Singapore and Southeast Asia. Eduspaze helps early stage edtech startups go to market, accelerate their growth, and co-innovate with other stakeholders in the space to address sector-specific challenges with innovative solutions that improve learning outcomes and the impact of education. EduSpaze is a part of Spaze Ventures.

Aug 2021 - Present

Mentor

Current

Singapore, Singapore, Sg

Kinobi aims to be Asia’s largest career accelerator platform for the up and coming Generation Z workforce.

Jul 2021 - Present

Director Of Corporate Growth

San Francisco, California, Us

Lead development of new corporate services and products including a Corporate Accelerator Manager training program and Business Intelligence PlatformImprove existing corporate programs (e.g., Corporate Intrapreneurship) through building scalable assets and processes that enable 500's Corporate Growth project teams to implement efficiently with high degree of client satisfaction

Jul 2021 - Jan 2022

Senior Manager, Education

San Francisco, California, Us

Lead the productization of core startup programs and corporate training services. Key results:+Designed content and delivery requirements and managed implementation for 500’s first Corporate Intrapreneurship program. Average NPS of 88 over two program iterations. Secured $4M in incremental revenue between program iterations with two corporate accounts. +Managed content, instructional, and production team of 10 to refresh 75% of 500’s core startup offerings; launched first fully virtual program (Startup Ignition for Founders) in Q1 2021 with one partner (average NPS of 89.5) and adapted the program for hybrid delivery for two additional partners.

Jan 2021 - Jun 2021

Manager, Innovation & Partnerships

San Francisco, California, Us

500 Startups is on a mission to discover and back the world’s most talented entrepreneurs, help them create successful companies at scale, and build thriving global ecosystems.Enabled business development teams by leading concepting and design of startup and corporate training programs. Key results:+Secured 2.5M+ in project revenue through proposals to corporate, government, and multilateral non-governmental partners+Built an additional 8M+ pipeline in North America via customer and market discovery efforts with Economic Development Organizations+Account managed projects valued at $500K+

Nov 2019 - Dec 2020

Senior Consultant, Strategy

Worldwide, Oo

Managed projects focused on enterprise strategy, digital transformation, performance monitoring, and continuous innovation for executives and senior staff in federal agencies, nonprofits and foundations, startups, and international organizations. Illustrative experiences include: + Led team of six to define social giving model and customer marketing strategy, and identify partnerships for a UNICEF-sponsored health startup; advised startup co-founders on evolving product strategy post-Amazon launch + Developed a “Future of the Small and Growing Business (SGB) Sector” in emerging markets report to help leadership of a 280-member foundation network prioritize its support services (funding, research, accelerator/incubator services) to entrepreneurs + Managed a team of five to design a competency framework and skills assessment tool for a Guatemalan social enterprise+ Conducted cost-benefit analysis of precision agriculture adoption for programs delivered by $145BN department+ Program strategy (strategic goals and performance metrics) and operating model design for the standup of a new office within a $40B federal agency

May 2018 - Oct 2019

Consultant, Strategy And Operations

Worldwide, Oo

+ Led a team of six to support business plan development, pricing, and sourcing for a veteran-owned startup; support resulted in two successful investor pitches and startup of independent operations 3 months after support concluded+ Designed a growth and scaling “toolkit” for the CEO and Executive Vice President of a venture philanthropy fund to guide funding decisions for 100+ high impact startups under consideration+ Worked with a team of five to develop partnership strategy to attract public and private capital for an Indian startup; support contributed to procurement of $5.5M in public contracts with 7 municipalities in India+ Supported development of an enterprise-wide supply chain transformation effort to improve the procurement of goods and services for a $9B federal agency; support included the design and socialization of a new operating model affecting the roles and responsibilities for 210 personnel+ Developed and piloted training bootcamp for 19 field offices for a $9B national security agency; initial success resulted in follow-on funding to scale training to 40 offices in 2nd year of boot camp

Oct 2016 - May 2018

Negotiations Course Assistant

Cambridge, Ma, Us

+ Served as Negotiations Course Assistant to Professors Brian Mandell and Julia Minson at the Harvard Kennedy School, leading students through simulations and innovating pedagogical practice to communicate negotiation concepts+ Developed the negotiations capstone exercise for a class of 70 students for the 2016 Winter Term

Aug 2015 - Aug 2016

Graduate Research Fellow

Washington, Dc, Us

+ Supported Multilateral Affairs on the State Department's Lower Mekong Initiative, TIGERS Entrepreneurship program, and other regional programs related to Southeast Asia's economic growth and prosperity+ Developed performance methodology to estimate impact of LMI on regional economic development initiatives as part of graduate capstone course (6 months of research, travel to Vietnam in Dec 2015)

May 2015 - Mar 2016

Instructor

Boston, Ma, Us

+ Redesigned the entire 7th grade English curriculum, to focus on more authentic student interactions with text+ Leveraged data-driven instruction to achieve an average of 1.5 years student growth over prior year student performance in English standards proficiency

Aug 2013 - Jun 2014

Corps Member

New York, Ny, Us

+ Served as the Reading Department Lead and Teacher Leader through the Teach Like a Champion program in second year as a TFA corps member, designing innovative curriculum and coaching new teachers on classroom management+ Achieved a district “Above Average Effectiveness” rating+ Formulated and led a crash-course literacy intervention for 120 at-risk 8th graders, organizing teaching teams around student needs, which resulted in 75% of participants graduating from the program in just 4 weeks+ Led the creation of enrichment program on civics and US history for students, raising $25,000 through partnerships with Chik-Fil-A, Southwest Airlines, and the Houston Chamber of Commerce to send thirty students to Washington, DC

Jun 2011 - Jul 2013

Desk Officer And Research Intern

Washington, Dc, Us

+ Performed policy analysis on various political and economic issues related to Southeast Asia’s integration in advance of the ASEAN Economic Community, and on specific industry research around aerospace and defense innovation+ Served as one of four team leads for a research project on sustainable energy in Southeast Asia, collecting data, conducting SME interviews, and presenting at conferences to contribute to CSIS’s thought leadership

Sep 2010 - May 2011
2 education records

Derek Pham education

Master Of Public Policy

Harvard Kennedy School

Bachelor Of Science, International Politics

Georgetown University Walsh School Of Foreign Service
FAQ

Frequently asked questions about Derek Pham

Quick answers generated from the profile data available on this page.

What company does Derek Pham work for?

Derek Pham works for Zendesk.

What is Derek Pham's role at Zendesk?

Derek Pham is listed as Head of the Americas, Zendesk for Startups at Zendesk.

What is Derek Pham's email address?

AeroLeads has found 1 work email signal at @amazon.com for Derek Pham at Zendesk.

Where is Derek Pham based?

Derek Pham is based in San Francisco, California, United States while working with Zendesk.

What companies has Derek Pham worked for?

Derek Pham has worked for Zendesk, Amazon Web Services (Aws), Eduspaze, Kinobi, and 500 Startups.

How can I contact Derek Pham?

You can use AeroLeads to view verified contact signals for Derek Pham at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did Derek Pham attend?

Derek Pham holds Master Of Public Policy from Harvard Kennedy School.

What skills is Derek Pham known for?

Derek Pham is listed with skills including International Relations, Research, Public Speaking, Policy Analysis, Leadership, Public Relations, Politics, and Public Policy.

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