Derek Pham

Derek Pham Email and Phone Number

Head of the Americas, Zendesk for Startups @ Zendesk
San Francisco, CA, US
Derek Pham's Location
San Francisco, California, United States, United States
About Derek Pham

Currently leading the AWS Global Generative AI Accelerator. Building a bunch of other programs with AWS Startups. SF-based, but avid globetrotter. We can talk about work and careers, but contact me if you're figuring out what to do next and just want a thought partner. Make the connection, stay for the conversation. Bonus points if you play some pickleball ;)

Derek Pham's Current Company Details
Zendesk

Zendesk

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Head of the Americas, Zendesk for Startups
San Francisco, CA, US
Derek Pham Work Experience Details
  • Zendesk
    Head Of The Americas, Zendesk For Startups
    Zendesk
    San Francisco, Ca, Us
  • Amazon Web Services (Aws)
    Senior Program Leader
    Amazon Web Services (Aws) May 2022 - Present
    Seattle, Wa, Us
    Global program leader managing the AWS Generative AI Accelerator (2024), Impact Accelerator for Underrepresented Founders (2022-2023), the Build MVP Program (2023), and the AWS Startup Programs Center of Excellence.For more details, visit: https://aws.amazon.com/startups/accelerators
  • Amazon Web Services (Aws)
    Senior Manager
    Amazon Web Services (Aws) Feb 2022 - Apr 2023
    Seattle, Wa, Us
    Oversaw programming and operations at the AWS Startups Lofts in San Francisco and New York
  • Eduspaze
    Mentor
    Eduspaze Aug 2021 - Present
    Singapore, Singapore, Sg
    EduSpaze is Singapore’s first edtech accelerator supported by Enterprise Singapore, the enterprise development agency. It aims to nurture a vibrant edtech startup ecosystem that serves the education sector in Singapore and Southeast Asia. Eduspaze helps early stage edtech startups go to market, accelerate their growth, and co-innovate with other stakeholders in the space to address sector-specific challenges with innovative solutions that improve learning outcomes and the impact of education. EduSpaze is a part of Spaze Ventures.
  • Kinobi
    Mentor
    Kinobi Jul 2021 - Present
    Singapore, Singapore, Sg
    Kinobi aims to be Asia’s largest career accelerator platform for the up and coming Generation Z workforce.
  • 500 Startups
    Director Of Corporate Growth
    500 Startups Jul 2021 - Jan 2022
    San Francisco, California, Us
    Lead development of new corporate services and products including a Corporate Accelerator Manager training program and Business Intelligence PlatformImprove existing corporate programs (e.g., Corporate Intrapreneurship) through building scalable assets and processes that enable 500's Corporate Growth project teams to implement efficiently with high degree of client satisfaction
  • 500 Startups
    Senior Manager, Education
    500 Startups Jan 2021 - Jun 2021
    San Francisco, California, Us
    Lead the productization of core startup programs and corporate training services. Key results:+Designed content and delivery requirements and managed implementation for 500’s first Corporate Intrapreneurship program. Average NPS of 88 over two program iterations. Secured $4M in incremental revenue between program iterations with two corporate accounts. +Managed content, instructional, and production team of 10 to refresh 75% of 500’s core startup offerings; launched first fully virtual program (Startup Ignition for Founders) in Q1 2021 with one partner (average NPS of 89.5) and adapted the program for hybrid delivery for two additional partners.
  • 500 Startups
    Manager, Innovation & Partnerships
    500 Startups Nov 2019 - Dec 2020
    San Francisco, California, Us
    500 Startups is on a mission to discover and back the world’s most talented entrepreneurs, help them create successful companies at scale, and build thriving global ecosystems.Enabled business development teams by leading concepting and design of startup and corporate training programs. Key results:+Secured 2.5M+ in project revenue through proposals to corporate, government, and multilateral non-governmental partners+Built an additional 8M+ pipeline in North America via customer and market discovery efforts with Economic Development Organizations+Account managed projects valued at $500K+
  • Deloitte
    Senior Consultant, Strategy
    Deloitte May 2018 - Oct 2019
    Worldwide, Oo
    Managed projects focused on enterprise strategy, digital transformation, performance monitoring, and continuous innovation for executives and senior staff in federal agencies, nonprofits and foundations, startups, and international organizations. Illustrative experiences include: + Led team of six to define social giving model and customer marketing strategy, and identify partnerships for a UNICEF-sponsored health startup; advised startup co-founders on evolving product strategy post-Amazon launch + Developed a “Future of the Small and Growing Business (SGB) Sector” in emerging markets report to help leadership of a 280-member foundation network prioritize its support services (funding, research, accelerator/incubator services) to entrepreneurs + Managed a team of five to design a competency framework and skills assessment tool for a Guatemalan social enterprise+ Conducted cost-benefit analysis of precision agriculture adoption for programs delivered by $145BN department+ Program strategy (strategic goals and performance metrics) and operating model design for the standup of a new office within a $40B federal agency
  • Deloitte
    Consultant, Strategy And Operations
    Deloitte Oct 2016 - May 2018
    Worldwide, Oo
    + Led a team of six to support business plan development, pricing, and sourcing for a veteran-owned startup; support resulted in two successful investor pitches and startup of independent operations 3 months after support concluded+ Designed a growth and scaling “toolkit” for the CEO and Executive Vice President of a venture philanthropy fund to guide funding decisions for 100+ high impact startups under consideration+ Worked with a team of five to develop partnership strategy to attract public and private capital for an Indian startup; support contributed to procurement of $5.5M in public contracts with 7 municipalities in India+ Supported development of an enterprise-wide supply chain transformation effort to improve the procurement of goods and services for a $9B federal agency; support included the design and socialization of a new operating model affecting the roles and responsibilities for 210 personnel+ Developed and piloted training bootcamp for 19 field offices for a $9B national security agency; initial success resulted in follow-on funding to scale training to 40 offices in 2nd year of boot camp
  • Harvard Kennedy School
    Negotiations Course Assistant
    Harvard Kennedy School Aug 2015 - Aug 2016
    Cambridge, Ma, Us
    + Served as Negotiations Course Assistant to Professors Brian Mandell and Julia Minson at the Harvard Kennedy School, leading students through simulations and innovating pedagogical practice to communicate negotiation concepts+ Developed the negotiations capstone exercise for a class of 70 students for the 2016 Winter Term
  • U.S. Department Of State
    Graduate Research Fellow
    U.S. Department Of State May 2015 - Mar 2016
    Washington, Dc, Us
    + Supported Multilateral Affairs on the State Department's Lower Mekong Initiative, TIGERS Entrepreneurship program, and other regional programs related to Southeast Asia's economic growth and prosperity+ Developed performance methodology to estimate impact of LMI on regional economic development initiatives as part of graduate capstone course (6 months of research, travel to Vietnam in Dec 2015)
  • Up Education Network
    Instructor
    Up Education Network Aug 2013 - Jun 2014
    Boston, Ma, Us
    + Redesigned the entire 7th grade English curriculum, to focus on more authentic student interactions with text+ Leveraged data-driven instruction to achieve an average of 1.5 years student growth over prior year student performance in English standards proficiency
  • Teach For America-Houston
    Corps Member
    Teach For America-Houston Jun 2011 - Jul 2013
    New York, Ny, Us
    + Served as the Reading Department Lead and Teacher Leader through the Teach Like a Champion program in second year as a TFA corps member, designing innovative curriculum and coaching new teachers on classroom management+ Achieved a district “Above Average Effectiveness” rating+ Formulated and led a crash-course literacy intervention for 120 at-risk 8th graders, organizing teaching teams around student needs, which resulted in 75% of participants graduating from the program in just 4 weeks+ Led the creation of enrichment program on civics and US history for students, raising $25,000 through partnerships with Chik-Fil-A, Southwest Airlines, and the Houston Chamber of Commerce to send thirty students to Washington, DC
  • Center For Strategic And International Studies (Csis)
    Desk Officer And Research Intern
    Center For Strategic And International Studies (Csis) Sep 2010 - May 2011
    Washington, Dc, Us
    + Performed policy analysis on various political and economic issues related to Southeast Asia’s integration in advance of the ASEAN Economic Community, and on specific industry research around aerospace and defense innovation+ Served as one of four team leads for a research project on sustainable energy in Southeast Asia, collecting data, conducting SME interviews, and presenting at conferences to contribute to CSIS’s thought leadership

Derek Pham Skills

International Relations Research Public Speaking Policy Analysis Leadership Public Relations Politics Public Policy Editing Program Development Community Outreach Policy Nonprofits Program Evaluation Fundraising Strategy Consulting Government Strategic Planning

Derek Pham Education Details

  • Harvard Kennedy School
    Harvard Kennedy School
    Master Of Public Policy
  • Georgetown University Walsh School Of Foreign Service
    Georgetown University Walsh School Of Foreign Service
    International Politics

Frequently Asked Questions about Derek Pham

What company does Derek Pham work for?

Derek Pham works for Zendesk

What is Derek Pham's role at the current company?

Derek Pham's current role is Head of the Americas, Zendesk for Startups.

What is Derek Pham's email address?

Derek Pham's email address is jd****@****ail.com

What schools did Derek Pham attend?

Derek Pham attended Harvard Kennedy School, Georgetown University Walsh School Of Foreign Service.

What skills is Derek Pham known for?

Derek Pham has skills like International Relations, Research, Public Speaking, Policy Analysis, Leadership, Public Relations, Politics, Public Policy, Editing, Program Development, Community Outreach, Policy.

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