Associate Partner for IBM Canada's Quality Engineering & Testing Practice - providing our clients with testing industry best practices, cutting edge test automation techniques and helping clients transform from Quality Assurance to Quality Engineering teams. Currently leading several teams and initiatives, including work on TCOE/QE Transformations, automation and test program management for troubled projects.

Executive Member on the Board of Directors for the Canadian Software Testing Board, the local country division of ISTQB (International Software Testing Qualifications Board) and currently hold the post of Director, Board Treasurer

QA Director, Insurance Testing Practice, Canada.Tasked to support and drive delivery for a TaaS engagement for a major Canadian Insurance Company, with a mixed team of onshore and offshore (100+ resources) while at the same time building transformation road map to increase the efficiency and capabilities of QA -and the organization - to deliver Oversight from a QA / Testing People Manager perspective - for all Canadian Insurance QA/Testing employees / staff

QA/Testing Director and Business Partner for Banking Services. Engaged to support client (Major Canadian Bank) and staffing on account, to bring testing best practices and processes, and assist in enriching the client’s QA/testing road map/transformation initiatives and future requirements.Focused on assisting the client on staffing for their transformation to an "Engineered" testing model and agile adoption, utilizing tools such as Cucumber, Selenium, Java script and Parasoft (for API testing) with the goal of achieving full in sprint automation for all test execution, thereby eliminating manual testing and reducing overall testing efforts by 30-40%.Additionally, I created a CGI Testing Community of Practice for all testing resources in the CGI banking domain. This allowed for cross team members to share knowledge, form common practices and process and provides the staff with growth and learning opportunities.

Testing Engagement Manager for Testing Services to WSIB, Workplace Safety and Insurance Board, (Ontario Government). Primary Testing Services liaison to the client/client executives for all testing services provided to the account.Program Test Manager for a Guidewire Claimcenter implementation; overseeing from a governance and delivery perspective the testing of SIT, BAT, Performance, Automation, Mobile and Regression testing with both onshore and offshore teams which was comprised of FANTASTIC 45+ Test Managers, Test Leads and Testers.• Responsible for the creation of the Program Test Planning, Overall Testing strategy, Program reporting and metrics, Program Executive/Steering reports and presentations, Close Out and Audit reports, Scrum/QA testing status metrics, RAID Reports and testing forecasts.• Responsible to ensure that staffing / resources are aligned to program needs; provided HR, coaching and mentoring to staff. • Focus in continuous improvement actions and introducing testing best practices / transformation initiatives to raise the client's testing maturity level / TMI.Client: TE Connectivity (Harrisburg, PA) Engaged to set up, establish and lead a SAP Testing Center of Excellence. This involves testing intake, estimation, engagement process, test design, execution, testing tools and automation / performance testing capabilities for 100+ testing resources both onshore and offshore. Embedding industry best practices into the organization from a testing governance and TCOE perspective. Client: Entergy (New Orleans, LA)Performed a Test Process Maturity Assessment (TPI) review for the AMI Implementation Program and presented findings and the associated recommendations and road map for implementation for the testing teams and testing programs within the client’s organization. Goal of improving and maturing the testing practice, processes, methodologies and tools.

Insurance•Test Manager / Testing Governance for SIT for a Guidewire Policy Centre implementation (Sept 2014 – May 2015) ICBC Vancouver •Overall Program Test Manger for System Testing and Integration Testing for Guidewire Claimcentre implementation (Aug 2013 – Aug 2014) Westfield Insurance, Cleveland

Insurance •QA Manager for the implementation of Guidewire Claim Centre •Oversight / management of all department related testing activities and Production Support Projects while successfully establishing a new QA testing team within the organization

Finance / Banking •Owner of the BMO’s Enterprise Testing Process and related sub processes, procedures and templates. Lead in setting the organization’s testing strategy, objectives, governance and roadmap. •Responsible for leading testing improvement initiatives, practice thought leadership, development of improved processes, procedures, test professionals training curriculum (internal Test Practioners QA accreditation program) and guidelines required to support the efficiency and effectiveness of the testing practice in the organization.

Finance / Banking •Worked in establishing a centralized TD Securities UAT / BAT Testing Centre of Excellence; aligning the department to TD Bank testing standards and practices. Set policies, procedures, standards, artifacts and best practices/methodology for Business and User Acceptance testing for TD Securities Wholesale Banking Division •Overall Testing Manager for the launch of TD Securities’ Global Precious Metal fund for global trading in Toronto, London, New York and Singapore; a large program testing initiative involving coordination between several business groups across multiple global locations.

Finance / Banking •Leadership role as a QA Specialist / Manager. Responsible change agent for improvements within the SDLC from a QA and test execution perspective. Overseeing large testing initiatives where a senior test manager role was required (financial application and reporting tools, Industry Wide testing for TSX, etc.) Performed Test Level Assessments, Test Estimates, Risk Identification, creation of Test Strategies and Plans, and guided the testing teams during execution.

Telecom•Lead teams of high performing Test Analysts (10-25+ in size) in the System / Functional testing of Bell’s internal, IBM developed OrderMax tools (wire line, satellite, internet products ordering and provisioning tool). •Test Managed several portfolios within Bell Canada, including EOM (Siebel application / CGI development), NM1 (wireless billing / Amdocs development) and with Bell’s Credit Screener Database. Conducted test planning and effort estimation activities; reviewed analysis and design artifacts and understand the customization requirements to ensure quality, consistency, traceability and verifiability; developed comprehensive test strategy and test plans; chaired test readiness reviews and test entrance/exit calls and defect management

Telecom•UAT Manager / Project Test Manager for Enterprise testing; coordinating departmental testing activities, development of comprehensive business process test cases / scripts, assisting in preparing Test, Conversion and Implementation plans, defect reporting and metrics tracking (Local Operational Support Systems / Siebel ordering application.). Business SME for Local Telephony Services

Telecom•Lead Senior Business Analyst for Sprint Canada Local Home Phone Services •Development of system, process, procedure and training requirements to capture the needs of business partners and user groups •Participated in cross domain company project initiatives and was responsible for the preparation of business processes and user requirements for new projects / system enhancements, special projects as required