- Ran a specialized team of outbound onshore and offshore SDRs focused on cold outreach to strategic partnerships.- Ran a fully remote team of both onshore and offshore sales development representatives - taking on enablement, training, and continuing education- Aided in the company's vision to take sales development work offshore- Managed and enabled the SDR outreach to dozens of channel partnerships to ensure effective and sensitive outreach to partnership leads for my own team and for the broader sales development organization- Oversaw SDR adoption of multiple new softwares, facilitating trainings and developing cadences to get the team up to speed quickly.- Mentored new managers on crucial conversations, operational processes, and achieving excellence- Established SLAs across marketing and sales teams to ensure qualification of inbound leads- Developed an understanding of inbound and outbound lead generation and sales practices to drive greater conversion- Built reporting and analyses of current processes in order to effectively coach and build playbooks for reps to hit pipeline targets. - Solid understanding of Salesforce, Outreach, and Salesloft execution and reporting

- Designed processes and ran trainings for the inbound organization- Hired and Mentored another manager for the inbound team- Successfully attained 106% on average as an organization- Participated in interviews and hiring for the inbound team- Helped design the interview process for inbound SDRs

• Created value for guests, maintaining an overall property satisfaction score of 90% through the summer• Created a training program for new hires to aid in the onboarding process• Interacted with hundreds of guests daily and learned problem-solving skills • Learned to code and created a system to make the property management system more efficient and user-friendly

I prepared and managed review sessions for fellow undergraduates in a historically difficult class, increasing my public speaking and presentation skills, as well as my proficiency in Microsoft PowerPoint and Microsoft Word. I also coordinated and participated in employee training activities for supplemental instructors to improve their presentations and effectiveness.

Learned teamwork and developed interpersonal skills. Enabled others to be more efficient by handling simple, repetitive tasks. Practiced relationship building techniques to provide excellent customer service.Learned to show customers how company services could add value to their lives and developed trusting client relationships.

Refined the cleaning process to conserve materials and work more efficiently. Developed the ability to do dirty work and the desire to go the extra mile.