Senior User Experience Designer
CurrentContract UX Design Consultant for UPS Digital Commercial Technology Team. • Provided technical support and troubleshooting for UX design tools and processes.• Collaborated with UX designers to ensure seamless integration of design elements into the shipping experience.• Contributed to the development of documentation and training materials for users of UX design tools.• Applied technical expertise to optimize UX design workflows and improve efficiency.• Partnered with stakeholders to ensure designs align with UPS business objectives, design system compliance, and user needs.Software used: Figma, FigJam, Agile, Miro, Fullstory, Planview Project Place, Azure DevOps, Microsoft Teams, and Jira