Harmony VW, Audi & Porsche – Asheville, NCGENERAL SALES MANAGER​2013 –Present• Oversee the day to day operations of 3 brands with $20 million floor plan for new and pre-owned vehicles and average inventory of 350+ new and 90+ used cars.• Restructured management team including F&I and New and Used Sales Managers, develop and promote staff from within as well as recruit proven leaders to round out team.• Developed long-term profitability plan including sales and service components.• Increased CSI by 15% to attain above average national, zone and regional CSI ratings using a hands-on management style.• Increased income in F&I, new & used car sales by 3%, 25%, and 17% respectively.• Set records in all 3 brands. 110% increase in Porsche unit sales• VW 33% increase in unit sales; Audi 48% increase in unit sales• Exceeded company sales and profit records in first 6 months.

Browns Manassas Kia – Manassas, VAGENERAL SALES MANAGER​2012 – 2013• Integral part of management team that opened a new Kia store less than 30 days from brand approval.• Achieved record unit sales and profitability within 3 months of operations.• Manage daily front-end operations of $7 million floor plan for new and pre-owned Kia vehicles with average inventory of 100+ new and 70-90 used cars.• Recruited and manage Management staff, F&I and New and Used Sales Managers, develop and promote staff from within.• Collaborate with Service Director to formulate plans to increase revenue in both Sales and Service Departments.• Maintain above average national, zone and regional CSI ratings using a hands-on management style.• Increased income from Wholesale, F&I, new & used car sales.• Report weekly & monthly results for New/Used Car Sales, F&I and Wholesale to the management company.

Increased F&I profit 98% in first year through sales of extended service contracts, maintenance contracts, guaranteed asset protection plans and after-market products.Generated $500,000 in revenue in newly established F&I department in new location in first 6 months under new ownership.Manage customer relationships, negotiate terms of sale and bank terms to maximize revenue.Maintain individual Customer Satisfaction Index of 97% or higher.Maintain departmental Customer Satisfaction Index of 95% or higher.Train staff how to maximize sales and increase gross profit.Averaging sales of 75-100 products in a store that averages 85-125 units with an average gross profit of $950 - $1,100 per sale.Train and supervise finance personnel.Assistant Director, Finance 2006 - 2007Koons ToyotaNegotiated terms of sales and bank terms to maximize profitContinuous high gross profit on sales of units and finance products.Maintained high Customer Satisfaction IndexGreat working relationship with banks and Credit buyersOn average of $1,000 profit on each saleWorking in a busy environment of high volume sales 250 sale plus a monthAssisting the Finance Director in day to day running of Finance DeptTrained new Finance personnel

Commercial Sales and Finance Manager 2004-2006Koons Chevrolet & ChryslerHigh Unit commercial vehicle sales and exceeding expectations to businessesNegotiate business sales and fleet sales, Contracting Alexandria and Arlington Govt. with govt. vehicles General Motors Mark of Excellence winnerIntroduction to Finance Dept including General Motors Finance & Insurance training in DetroitHighest profit per vehicle sale on non financed sales of $1,800 per saleHigh product and aftermarket sales.

Annual sales of 1.9 million poundsProvided events for local soccer clubs as well as giving fundraising for the communityManaged over 35 full and part-time staffNegotiated with Distributors of goods Oversaw Kitchen and Bars sales and product inventory