Derek Snyder Email & Phone Number

As an IT Analyst at Duke Health Technology Solutions, I support the implementation and maintenance of various healthcare software systems and applications that enhance the quality and efficiency of healthcare delivery. I collaborate with IT professionals, developers, users, and other healthcare leaders to troubleshoot issues, provide solutions, and ensure user satisfaction.I have a strong background and interest in information technology, project management, and user experience. I graduated from Iowa State University with a Bachelor of Science in Management Information Systems, where I learned how to design, develop, and manage IT systems and projects. I also earned a Certified Associate in Project Management (CAPM) credential, which demonstrates my proficiency and dedication to the field. Previously, I worked as a User Experience Manager at InMotion Care, where I led the enhancement of the user interface and experience for the company's web and mobile app for senior care providers, using the Scrum methodology and marketing graphic design skills. I am passionate about technology and its potential to improve lives and health outcomes, and I am committed to learning and developing new skills in information technology.