Derek Sutton, Cissp Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Paris, France, Fr

Responsible for all IT activities on the Canadian Vaccines Site. Accountable for all aspects of industrial business relationship, including staff and budget management. Focus on developing and realizing a Site Vaccines Industrial IT strategy enabling business goals consistent with the overall Global IT Industrial strategy. Responsible to manage and mentor internal and external employees. Ensure IT service and support activities match business needs and be accountable for the prioritization of activities supporting the business.• Directly and indirectly accountable for multiple teams providing operational support to all aspects of the Canadian Vaccines Business (60+ headcount)• Directly and indirectly accountable for multiple project teams executing initiatives at a local, regional and global level.

Paris, France, Fr

IT Project Lead in Toronto, working in partnership with Industrial Operations on the manufacturing of vaccines. Focus on manufacturing systems, new facilities and supporting architecture. PMP with strong Project Management experience and a solid grounding in production IT infrastructure, ITIL processes and GxP compliance (inc. 21 CFR pt. 11).

Paris, France, Fr

IS Infrastructure ServicesIS Deputy Director for Infrastructure Services Canada. Including Help Desk services, desk side support, IT Operations, level 2 database, network and telecommunications support, VIP support, wireless services, video teleconferencing support and business analysis (projects). Work closely with colleagues throughout North America and Europe.Key project accomplishments:Project leader in initiative to research, design and implement a global Incident, Request, Asset and Problem Management tool.Led initiative to enact a service level based managed service contract for Level 2 IT support in CanadaProject stream lead for implementation of new Laboratory Information Management solution, replacing paper process in the testing and quality control of vaccines

Amsterdam Zuidoost, Nl

Information Technology Manager at ING Direct. Helped to create and manage the new internal help desk (Command Centre). Also managed the Desk Side Application Support teamPrevious experience included managing the 24x7 Operations team and Technical Writing.Key project accomplishments:Proposed, researched, purchased, implemented, customized and maintained Incident, Problem and Request Management solution (Computer Associate's - Service Desk Suite)Responsible for coordinating ING IT Department SOX compliance activitiesResponsible for coordinating IT Disaster Recovery testing and interfacing with the business for Continuity Planning.

Information Technology Manager at ING Direct. Helped to create and manage the new internal help desk (Command Centre). Also managed the desk side Application Support team. Previously managed 24/7 IT Operations team.

Mcgill Executive Development And Advanced Management Courses

Comprehensive Project Management Workshop, Project Management

Ba Hons, History, English, American Studies

Honours Ba, English, History, American Studies