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Derek Ng Email & Phone Number
Business Development Specialist
at
Visit Orlando
1 work email found
@alight.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Development Specialist
Location
Greater Orlando, United States, United States
Company size
Who is Derek Ng? Overview
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Quick answer
Derek Ng is listed as Business Development Specialist at Visit Orlando, a company with 264 employees, based in Greater Orlando, United States, United States. AeroLeads shows a work email signal at alight.com and a matched LinkedIn profile for Derek Ng.
Derek Ng previously worked as Destination Experience Coordinator at Visit Orlando and Client Success Representative at Travel Media Group. Derek Ng holds Psychology from University Of Florida.
Company email context
Email format at Visit Orlando
This section adds company-level context without repeating Derek Ng's masked contact details.
{first}.{last}@alight.com
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AeroLeads found 1 current-domain work email signal for Derek Ng. Compare company email patterns before reaching out.
Profile bio
About Derek Ng
Derek Ng is a Business Development Specialist at Visit Orlando. He possess expertise in customer service, interpersonal communication, planning, online data entry, microsoft word and 17 more skills. He is proficient in English and Chinese (Traditional).
Listed skills include Customer Service, Interpersonal Communication, Planning, Online Data Entry, and 18 others.
Current workplace
Derek Ng's current company
Company context helps verify the profile and gives searchers a useful next step.
Visit Orlando
7 roles
Derek Ng work experience
A career timeline built from the work history available for this profile.
Destination Experience Coordinator
Current
Sep 2024 - Present
Client Success Representative
- Manage and engage with a portfolio of 139 hotels and properties via Salesforce
- Perform monthly account analysis and reporting client performance
- Develop a comprehensive understanding and knowledge of all Travel Media Group productofferings (Reputation Management, Social Media, Website, Listing Management)
- Train hoteliers on utilizing Travel Media Group OneView platform through webinars andscheduled meetings
- Collaborate with Sales, Social, and Development teams to ensure a smooth onboardingexperience for hoteliers and clients
Nov 2023 - Aug 2024
Customer Experience Associate
- Troubleshoot online order inquiries for over 300,000 brands and retailers
- Navigate through the Kustomer CRM database, and 4 other internal tools, toassist with 120+ daily customer interactions
- Resolve shipping/product issues for orders
- Maintain monthly CX Metrics of a 94% customer satisfaction rating
- Collect feedback and communicate with leadership to improve website UI
- Collaborate with Logistics department on refund requests for returns
Jan 2022 - Jun 2023
Health Pro Advocate
- Advocate on behalf of clients’ employees who need assistance with understanding their medical benefits, finding in-network providers, or interpreting a medical claim
- Review members’ medical bills to verify if a claim was processed correctly
- Conduct calls to provider o ces and insurance companies regarding PriorAuthorization requests
- Navigate through internal tools and methodologies to provide cost estimatesfor medical procedures or services
Jul 2021 - Jan 2022
Senior Customer Care Representative
- Administer employee Health and Welfare benefits across 7 di erent clients through daily interactions and toggling between various databases
- Handle a daily average of 30 inbound calls for clients’ employees and conduct outbound calls
- Educate employees on their benefits including: Medical, dental, vision, spending accounts, and life insurance benefits
- Designated On Floor Supervisor, Life Benefits Specialist, and Retirement Specialist
- Counsel client executives on their retirement benefits and process their benefits enrollment
- Lead new hire classes of 15 employees on client provisions and processes
Aug 2017 - Jul 2021
Human Resources Intern
Jul 2016 - Aug 2016
Team & coworkers
Colleagues at Visit Orlando
Other employees you can reach at visitorlando.com. View company contacts for 264 employees →
FM
Faye Memoli
Colleague at Visit Orlando
Washington, District Of Columbia, United States, United States
View →
SA
Sheryllynn Askew
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
RA
Rocio Adorno
Colleague at Visit Orlando
St Cloud, Florida, United States, United States
View →
AF
Amanda Formanek
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
MO
Makinley Olsen
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
CM
Charissa Matos-Lillo
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
BK
Brandon Kazda
Colleague at Visit Orlando
Winter Garden, Florida, United States, United States
View →
SP
Shyam Poudel
Colleague at Visit Orlando
United Arab Emirates, United Arab Emirates
View →
AH
Alamin Hossen
Colleague at Visit Orlando
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
DB
De'Anda Brown
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
Faye Memoli
Colleague at Visit Orlando
Washington, District Of Columbia, United States, United States
View →
SA
Sheryllynn Askew
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
RA
Rocio Adorno
Colleague at Visit Orlando
St Cloud, Florida, United States, United States
View →
AF
Amanda Formanek
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
MO
Makinley Olsen
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
CM
Charissa Matos-Lillo
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
BK
Brandon Kazda
Colleague at Visit Orlando
Winter Garden, Florida, United States, United States
View →
SP
Shyam Poudel
Colleague at Visit Orlando
United Arab Emirates, United Arab Emirates
View →
AH
Alamin Hossen
Colleague at Visit Orlando
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
DB
De'Anda Brown
Colleague at Visit Orlando
Orlando, Florida, United States, United States
View →
1 education record
Derek Ng education
FAQ
Frequently asked questions about Derek Ng
Quick answers generated from the profile data available on this page.
What company does Derek Ng work for?
Derek Ng works for Visit Orlando.
What is Derek Ng's role at Visit Orlando?
Derek Ng is listed as Business Development Specialist at Visit Orlando.
What is Derek Ng's email address?
AeroLeads has found 1 work email signal at @alight.com for Derek Ng at Visit Orlando.
Where is Derek Ng based?
Derek Ng is based in Greater Orlando, United States, United States while working with Visit Orlando.
What companies has Derek Ng worked for?
Derek Ng has worked for Visit Orlando, Travel Media Group, Abound, Alight Solutions, and Brightstar Credit Union.
Who are Derek Ng's colleagues at Visit Orlando?
Derek Ng's colleagues at Visit Orlando include Faye Memoli, Sheryllynn Askew, Rocio Adorno, Amanda Formanek, and Makinley Olsen.
How can I contact Derek Ng?
You can use AeroLeads to view verified contact signals for Derek Ng at Visit Orlando, including work email, phone, and LinkedIn data when available.
What schools did Derek Ng attend?
Derek Ng holds Psychology from University Of Florida.
What skills is Derek Ng known for?
Derek Ng is listed with skills including Customer Service, Interpersonal Communication, Planning, Online Data Entry, Microsoft Word, Microsoft Excel, Powerpoint, and Microsoft Outlook.
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