Derek N. Email & Phone Number

Oregon City, Or, Us

• Direct all aspects of consulting, technical project management, web design and development, and e-commerce solutions to drive continuous growth.• Develop and implement dynamic and WordPress website solutions on both Windows and Linux platforms for large and small companies using HTML5/CSS3, jQuery, JavaScript, Sass, Bootstrap, Foundation, and inline/procedural PHP.• Develop and implement custom PHP web and mobile applications using procedural and object-oriented raw PHP or frameworks such as Laravel, Drupal, and even Magento.• Monitor the successful development and implementation of enterprise-level WooCommerce sites featuring custom headers, footers, content templates, product layouts, cross-selling, and PHP logic for template overrides as well as perform FTP site updates as needed.• Utilize Git/Bitbucket repositories, PHPStorm IDE, local Apache server, MySQL database management, CSS preprocessors, and PHP transpilers.• Orchestrate projects and tasks from concept and prototyping to development and deployment.• Drive continuous improvement by performing server configurations, cache handling, analytics, and SEO optimizations.• Establish positive, trust-based relationships with clients in order to assess business needs and handle all aspects of project management, contracting, and budgeting for business/technology integrations.Business Certifications: State of Oregon ESB and SDVBE

Tualatin, Oregon, Us

• Provided comprehensive technical project management support for an enterprise-level e-commerce store, overseeing all aspects of Magento administration and consulting.• Partnered with web development teams to plan, test, and integrate innovative web features such as algorithmic product recommendations, advanced product filtering, and gift receipts.• Aligned objectives and bridged communications between the client, partners, and key stakeholders to ensure successful budget development and task audits.• Maintained up-to-date knowledge of industry best practices and technical innovations in order to advise clients on future growth, analytical solutions, and custom development.

West Warwick, Rhode Island, Us

• Coordinated all aspects of technology infrastructure, e-commerce, web development, list and lead management, and marketing during downsizing.• Collaborated with the VP of Marketing and Communications to orchestrate high-impact web development and integrated marketing/sales campaigns while supervising staff members and contractors.• Transitioned the company website into an enterprise-level site consisting of multiple subdomains; enhanced user access and security using HTML5/CSS, jQuery, JavaScript, Sass, and PHP with Bootstrap 3.• Utilized a PHP website for the main domain and a bespoke native WordPress build for all other domains and custom theme/template development.• Orchestrated the development of the e-commerce website, including customer orders, content updates, special features, coupons, sales schedules, contacts, support requests, and advanced product loops.• Led the integration of the e-learning platform with MailChimp targeted ad campaigns.

West Warwick, Rhode Island, Us

• Oversaw internal/external technical support, audio/video editing, and LMS admin duties while participating in a formal web development internship.• Spearheaded the development and integration of a dynamic e-learning platform and e-commerce store using WordPress, enabling users to set up an account with a login/password using API.• Implemented an IP-based phone system with an integrated portal to enable sales personnel to work from home without hardware handsets.• Resolved complex web development issues in a timely and effective manner by liaising with the local Internet provider while overseeing and updating all office PCs and Linux server.• Garnered experience with landing page/ad copy development, product placement, and resource allocation while reporting directly to the VP of Communications and Marketing.

• Pioneered the development of a WordPress/WooCommerce store for a new venture; oversaw inventory with hundreds of products; defined prices in accordance with the retail agreement; fulfilled international orders; assisted MAGIX with disputes.• Interfaced with Berlin-based MAGIX AG in order to deploy a pilot program for a new product line in the U.S.; negotiated distribution contracts; defined product offerings; expanded product awareness by liaising with marketing teams; received translated sales copy.• Leveraged knowledge of Photoshop, SEO, Google AdWords, and social media to edit promotional photos/videos, facilitate social media advertising campaigns, and drive engagement.

Coral Gables, Florida, Us

• Fostered a positive and productive work environment by training sales and management personnel on handling business issues, sales concerns, and technical malfunctions at Apple-authorized wireless carriers across OR/WA.• Ensured customer satisfaction by providing field consulting and liaising with leadership and training teams to ensure optimal service quality.• Assisted struggling and new employees in acquiring business sales through in-store interventions.• Provided support to store managers by performing ad hoc tasks and projects, such as reviewing sales reports for performance improvements, coordinating new displays, and liaising with Apple.

Basking Ridge, Nj, Us

• Served as stand-in Assistant Manager during peak hours and for escalated customer issues.• Delivered customer-facing training on wireless devices during scheduled class times.• Drove skill development among staff members by facilitating both group and one-on-one training on sales techniques, soft skills, and technical updates.• Resolved all local in-person and phone requests; assisted sales personnel in maximizing deal profitability.

Independent artist manager, acted in multiple roles as a producer and composer. Using prior business experience, albums and singles were marketed and publicized using numerous connections in the music field with a profit motive. Utilized subcontractors to coordinate project work on album covers, interior cover designs, performance venues, and release contracts. Consulted with public relations agencies, music reviewers, and labels to coordinate and direct reputation building online and via social media.• Managed talent, to include soliciting instrumental performers to negotiate track recordings• Cultivated relationships with artist managers of mainstream music artists for contract work• Designed soundscapes for production work and conceptual demonstration reels• Preserved intellectual property to enforce royalty rights and collect revenue for represented artists• Coordinated with music labels and publishing agencies to register all music and collect sales

Conceptually and legally established a first-of-its-kind military transition training institute for mental health professionals working with returning veteran families. Using life experience and numerous years of collegiate research involving the process of reintegration, a groundbreaking curriculum was designed, developed, deployed, and evaluated for continuing education credits for mental health professionals. The schools and its courses met accreditation standards within the first year and a pilot program was successfully concluded.• Networking, relationship building, and strategic partnership development• Cultivated international relations, recruited talent, and built effective international work groups• Developed product and service offerings across cultures to meet predictive market needs• Managed corporate filings, intellectual property, financial obligations, and personnel• Coordinated virtual teams to conduct research, provide consultation, and develop curricula• Researched, developed, and deployed experimental technology for web-based courses

Vancouver, Bc, Ca

Constructed social and cultural research articles regarding transitioning veterans and their families. Focus was on veteran reintegration within higher education after military discharge. Coordinated written pieces with Senior Section Editor, while making requested revisions, to be approved for publication. Publications had to meet strict research requirements for publication in the Psychology section. Written articles were based on:• Social ethics and military families, barriers to employment after war, and stigmatization• Exclusionary social cultures and policies that isolated special and protected groups of persons• Posttraumatic stress disorder and vicarious traumatization• Military psychological conditioning and reintegration issues, to include constructed cultures

Conducted independent research on military and veteran reintegration concerns within the Human Resources (HR) field. G.I. Jobs is a nationally-recognized magazine owned by Victory Media, Inc. for HR professionals looking to hire military veterans and caters to executives and decision-makers seeking expert guidance on vocational issues related to military transition.• Considered a subject matter expert in field by Managing Editor of Victory Media, Inc.• Initiated field interviews with experts on re-employment, stigmatization, and barriers• Researched, composed, draft edited, and submitted transitional support pieces for publication• Negotiated edits and content with Managing Editor for publication and placement• Coordinated topics months in advance with Managing Editor to ensure publication space• Expert use of Microsoft Word and bibliographic tools

Falls Church, Va, Us

Provided professional administrative support to government executives through the coordination, processing, and discrete handling of sensitive documents, files, and information, while tactfully representing the department's interests to internal and external stakeholders. Government security clearance was required for this position. • Edited and generated official departmental correspondence on behalf of executives• Designed and implemented custom document tracking system using Microsoft Access• Communicated with visitors, escorted guests, and received phone calls from the public• Handled HR functions, processed new hires and termination papers, acted as timekeeper• Prepared domestic and foreign travel arrangements using GovTrip • Supported remote field offices through coordinating meetings, calendars, and document requests• Managed conflict and built relationships within the agency• Edited Congressional reports, routed initial FOIA requests, and provided community outreach

Falls Church, Va, Us

Provided communications and media support to the U.S. Fish and Wildlife Service (USFWS) External Affairs Office (Public Relations) through the creation of written materials, the acquisition and processing of video and still images, and project management for IT and communications-based taskings. The largest accomplishment of this detail was the project management of a major website feature that was previously unavailable to the USFWS, taking website coding compatibility issues, agency security policies, aesthetics, and user functionality into consideration while leading a small work-group.• Managed the design, construction beta-testing, and implementation of web-based projects• Communicated and collaborated with employees and external stakeholders• Constructed and edited agency news releases for publication• Responsible for expert-level knowledge of video cameras, still cameras, and production gear• Processed, edited, and distributed video projects as requested for use by the agency and partners• Acquisition of mission-critical still photographs in a variety of settings using a news-grade camera• Creation of stand-alone multimedia content for agency-wide, regional presentations

Marylhurst, Or, Us

Human Sciences DepartmentDesigned, researched, developed a cultural competency course focused on veteran reintegration and related sociocultural issues that face both soldiers and families who are affected by life after conflict. This course was focused on providing cultural awareness for students and professionals alike from an interdisciplinary perspective, including such elements as human sciences, psychology, communications, and business.Course that was researched and developed:HS 440E, 3crs., Special Topics in the Human Sciences: Introduction to Veteran Studies

Portland, Or, Us

Assisted with federally-funded Veteran Grant Per Diem Program which assisted combat veterans with transitional support to reach self-sufficiency. Shadowed case managers on home visits and during in-office check-ins and interviews. Worked within the department's vocational training program to teach work skills classes to adults with employment barriers and disabilities.• Conducted needs assessments for veterans clients in the transition program• Researched and presented federal and state veterans' benefits information to clients at the center• Assessed client needs and disseminated pertinent vocational and housing resources• Designed and implemented a new vocational training course for clients at the agency

Assisted in the creation of a startup, grassroots organization, volunteering hundreds of hours of time to provide cultural education to counselors, therapists, coaches, educators, and public service officials in areas of veteran lifestyles, military family dynamics, and posttraumatic stress disorder. Cultivated relationships and motivated supporters, placing importance on reintegration for veterans.• Led volunteers to build a resource list for those seeking transition assistance and counseling• Organized a round-table among key stakeholders in public, private, and non-profit sectors• Reached out to the State of Oregon and California to raise the interest level in reintegration• Networked with veterans, service providers, and officials to discuss problems and generate solutions

Randolph Afb, Tx, Us

Experienced military police officer in the role of a full-time Security Forces Fire Team Member. One tour of duty was completed during Operation Iraqi Freedom while stationed at Offutt Air Force Base stateside. Secret clearance and PRP clearances maintained for this position while providing police, security response, and nuclear protection duties. While deployed, performed role of undercover protection, U.S. liaison to foreign forces, policing operations, airbase defense, and high-risk security operations.• Ability to remain calm and lead others while under extreme pressure• Protected millions of dollars’ worth of military assets and watched over the lives of U.S. personnel• Interpreted and enforced military law while working with civilian law-enforcement agencies• Questioned suspects, offenders, and witnesses while protecting sensitive information• Creatively applied complex problem-solving skills while working independently and with teams• Communicated cross-culturally with international forces, establishing trusting relationships

Westbrook, Maine, Us

Managed a municipal television station, supervising and training eight operators with a $350,000 grant budget, serving a community of 23,000 residents. Attained this position after working as a volunteer camera operator while still attending final years in High School showing drive, leadership, and technical abilities in photography and videography.• Researched, created, proposed, and publicly defended station operating budget to City Council• Supervised, trained, and scheduled eight employees and reported directly to municipal chair• Cultivated and maintained industry and political relationships within the television community• Acted as a municipal liaison with Time Warner Cable to secure corporate resources• Researched, designed, built, and purchased non-linear video editing system and production suite• Acquired and edited raw video for television programs while acting as a field photographer• Repaired or coordinated the repair, or upgrades, on all studio equipment• Researched, interpreted, and acted upon cable television and community-based regulations

Stamford, Ct, Us

Derek was recruited out of High School to work as a production assistant for a fully-funded internship opportunity at what was formerly known as the Public Cable Company, later bought out by Time Warner Cable. He assisted with all forms of studio production, gaining valuable experience in:• Production gear selection, packing, and transportation, as well as setup and take-down of video, audio, and lighting equipment,• On-location production methods, to include scene-setup and selection, special audio concerns, white balancing, color correction, and lighting,• Traditional, linear editing methods using SVHS and 3/4" decks using embedded timecode, as well as non-linear editing methods to create commercial spots, perform ad insertions, and work with a team on special projects and in-studio filming,• Performing all graphic arts work for the majority of studio productions, to include 3D visualization and animation to be chromakeyed into captured video using Autodesk 3D Studio Max and 2D image editing software,• Hardware engineering concepts, studio equipment calibration, proper monitoring of levels to include efficient use of vectorscope/waveform monitors for production use, as well as cleaning and maintaining tape decks and film equipment.

Master Of Science (M.S.), Industrial And Organizational Psychology

Bachelor Of Arts (B.A.) In Interdisciplinary Studies, Concentrations In Business, Human Communications, And Psychology

Undergraduate Certificate, Training & Development

Vocational Certifications, Php Object-Oriented Programming / Symfony Framework

Vocational Certifications, Web Design And Web Development

Vocational Certifications, Web And Application Development

Vocational Certifications, Web Development

Vocational Certifications, Web And Android Development