Derek Daly

Derek Daly Email and Phone Number

Software Engineer @ Fixify @ Fixify
Derek Daly's Location
County Kildare, Ireland, Ireland
Derek Daly's Contact Details
About Derek Daly

I enjoy solving complex human focussed problems using the core principles of clean coding and software engineering to deliver sustainable end user value.I love to think about the entire picture and working with teams cross-company to truly understand how we can help others.

Derek Daly's Current Company Details
Fixify

Fixify

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Software Engineer @ Fixify
Derek Daly Work Experience Details
  • Fixify
    Senior Software Engineer
    Fixify Jan 2024 - Present
    Arlington, Va, Us
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  • Qualtrics
    Software Engineering Manager
    Qualtrics Jan 2023 - Dec 2023
    Provo, Ut And Seattle, Wa, Us
    Moved into management role to help lead a team of 10 engineers and helping them grow their careers. Mentoring but also giving candid feedback on opportunities for improvement and encouraging a growth mindset culture. Identified key employee pain points for team around oncall & access restrictions collecting data and presenting summary to senior leadership, resulting in company level initiative to reduce burden. Constantly working to improve work life balance of the team.Working with procurement & program manager on long term sms ecosystem business strategy. Auditing managed account cost to company and key tech reqs for account management RFP resulting in reduction in costs.Key point for regional coverage escalations by acting as in between for our ecosystem and local Sales teams.Led key investment to reduce tech debt and expand support for federal US customers. Also acted as initiative owner for scale and data privacy improvements as well as a new conversational feature suite, managing stakeholders effectively throughout.Effectively delagated tactical items to team and created distributed ownership model for operations, quality, developer experience and execution. Acted as product owner in the place of limited product resources and created an initial 3 year product roadmap and product vision.
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  • Qualtrics
    Senior Software Engineer/ Tech Lead
    Qualtrics May 2022 - Dec 2022
    Provo, Ut And Seattle, Wa, Us
    Continue to tech lead for the communication cloud Team (6). Created and implemented technical northstar vision and subsequent multi quarter implementation plan to overhaul conversational experience over 22/23. Expanded team scope to include non SMS integrations such as MS-teams and whatsapp channels. Led discussions around regional support models for a more localized go to market approach to support sales. Managed key conversations with sales and implementation teams to understand and improve on the most crucial onboarding pain points for the SMS account management model.Cross team collaboration with the pre sales to publish SMS RFP scoping best practices, minimizing custom work and maximizing customer investment in the roadmap. Key sponsor for enterprise level escalations and subsequent related roadmap deliverables.
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  • Qualtrics
    Software Engineer Ii / Tech Lead
    Qualtrics Apr 2020 - May 2022
    Provo, Ut And Seattle, Wa, Us
    Transition to the Tech lead position in Engineering Services. On moving into the role was tasked with rebuilding the team of 4 after a portion of the team left before I joined.Successfully graduated the team from ES to product, overseeing the transfers of the services not aligned with vision to other teams.Expanded SMS integration ecosystem from 2 to 7 vendors. Developed and led the development of multiple features for strategic enterprise customers.Streamlined process for adding new custom integration from 8 weeks to 3. Reduced tech debt on team via deprecation/migration of legacy integrations. Completed brand traffic isolation effort for SMS over a 12 month period. Implemented sprint model in the team, weekly support rotation and created initial customer focussed roadmap. The changes resulted in increased engineer satisfaction, better quarterly estimates and ability to effectively identify and eliminate low impact noise.
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  • Qualtrics
    Software Engineer
    Qualtrics Jun 2018 - Apr 2020
    Provo, Ut And Seattle, Wa, Us
    On the Engineering services team. Working on mid to large scale experience management projects with international clients.
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  • Ibm
    Extreme Blue Intern
    Ibm Jun 2017 - Sep 2017
    Armonk, New York, Ny, Us
    Working in a team that developed an end to end application in partnership with a social enterprise. Utilising a wide range of IBM technologies to design and develop a transparent transaction recording system.Key skills: Blockchain (hyperledger fabric), Natural language processing (Watson)
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  • Negotiatus
    Web Developer
    Negotiatus Feb 2017 - May 2017
    New York, New York, Us
    Developed an internal Google chrome extension to increase efficiency for order processing.
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  • Intel Corporation
    Technical Marketing Engineer
    Intel Corporation May 2016 - Aug 2016
    Santa Clara, California, Us
    Worked as a technical marketing engineer. My roles included software testing for new releases of Intel's software development stack ISSM. Other roles included demoing Intel prototypes, products and use-cases at exhibitions and conferences as well as expanding Intel's startup ecosystem.I also worked as part of a team that, using Intel's products, developed an award winning use case aimed at the sports market.
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  • Intel Corporation
    Production Analyst
    Intel Corporation Jun 2015 - Sep 2015
    Santa Clara, California, Us
    Worked as Production Analyst in the Sort/Test department of Intel Ireland. Role involved learning production business, critically assessing what was required to ramp the business, developing decision support reports to enable us to hit high volume manufacturing.Key components were strong data-mining skills, data visualization, development of decision points from the data and automating manual tasksKey skills; SQL (Oracle, SQL Server), SSRS (SQL Server Reporting System)
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Derek Daly Skills

Java Sql Server C++ Programming Ssrs Sql Databases Pure Mathematics Data Visualization Teaching Microsoft Sql Server Leadership Problem Solving Process Automation Critical Thinking Data Mining Embedded Software Python Team Work Haskell Philosophy Communication Public Speaking Research Teamwork Microsoft Excel

Derek Daly Education Details

  • Maynooth University
    Maynooth University
    Computer Science/Pure Mathmatics
  • Fordham University
    Fordham University
    Miscellaneous.
  • Coláiste Cois Life Lucan
    Coláiste Cois Life Lucan
    Leaving Certificate

Frequently Asked Questions about Derek Daly

What company does Derek Daly work for?

Derek Daly works for Fixify

What is Derek Daly's role at the current company?

Derek Daly's current role is Software Engineer @ Fixify.

What is Derek Daly's email address?

Derek Daly's email address is de****@****ics.com

What schools did Derek Daly attend?

Derek Daly attended Maynooth University, Fordham University, Coláiste Cois Life Lucan.

What are some of Derek Daly's interests?

Derek Daly has interest in Teaching, Children, Coaching, Economic Empowerment, Rugby, Politics, Education, Hurling, Science And Technology, Afl.

What skills is Derek Daly known for?

Derek Daly has skills like Java, Sql Server, C++, Programming, Ssrs, Sql, Databases, Pure Mathematics, Data Visualization, Teaching, Microsoft Sql Server, Leadership.

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