Derek Pease Email & Phone Number

Ponte Vedra, Florida, Us

🏥 Transforming Patient Care with Innovative Healthcare Marketing LeadershipWith over 65MM Americans affected by painful bunions (hallux valgus), addressing this pervasive issue demanded a groundbreaking solution. At Treace Medical (TMCI), I was asked to build a best-in-class Direct-to-Consumer program and organization, driving increased adoption of Lapiplasty surgery. 💡 Innovative Surgical Correction: Lapiplasty procedure represents a paradigm shift in bunion treatment, providing clinically demonstrated surgical correction for over 100,000 individuals. Our commitment to building a growing DTC program propelled us to capture a remarkable 15%+ and growing market share.🚀 Driving Unprecedented Growth: Under my leadership, our team achieved remarkable milestones, including tripling 'Find-a-Doctor' searches to 1.2 million+, connecting 2,500 foot and ankle HCPs and surgeons with qualified bunion surgery candidates. Additionally, we increased patient leads by 10X, generating over 12,000 inquiries per month while optimizing cost efficiencies, reducing the cost per lead to less than $75.☎️ Establishing a High-Performing Contact / Call Center: To support the influx of patient inquiries, we launched an inbound/outbound call center. By the end of the first year, we achieved an impressive conversion rate of over 35%, scheduling confirmed appointments and delivering exceptional patient experiences.🤝 Collaborative Success: Guided by a cohesive team and dedicated agency partners, we transformed into a dynamic digital funnel. Through prioritized optimization and execution, we've significantly improved all KPIs while connecting countless patients with skilled surgeons.🔗 Learn More: Explore how our innovative approach is reshaping the landscape of bunion treatment at Lapiplasty.com.

Ponte Vedra, Florida, Us

Ponte Vedra, Florida, Us

Jacksonville, Florida, Us

Responsible for driving Customer Satisfaction improvements of our Retail Fulfillment organization, as well as leading the strategic effort to consolidate, refine, update, and implement Taxonomy enhancements to further enhance and identify efficiency opportunities within our operations.

Jacksonville, Florida, Us

Jacksonville, Florida, Us

• Manage cross-functional account management team (which includes our online marketing and social media products) to rapidly drive large projects to completion.• Provide executive level reporting internally on program metrics.• Responsible for revenue and headcount projections to aid in department forecasting.Assist in creation of go-to-market strategies for increasing revenue through new Agency Services channel• Oversee cross-functional account management team responsible for 800+ accounts and over $5M in annual spend.

Jacksonville, Florida, Us

Jacksonville, Florida, Us

• Educated clients on product and service offerings, set clear expectations for deliverables and deliver pro-active customer service• Overall responsibility for client/partner implementation, support and satisfaction for assigned accounts within Web.com Agency Services and Sports Marketing departments• Portfolio of clients included the PGA TOUR, Web.com TOUR, Tax Slayer Bowl, JAXSPORTS, Tim Tebow Foundation, Jim & Tabitha Furyk Foundation and others• Regularly traveled to PGA TOUR/Web.com TOUR tournaments to engage and support players and event management• Managed cross-departmental project team (which often included, social media, OLM, website storefront, technology, operations and others) to drive large projects to completion• Ensured client retention and account penetration on portfolio of clients into additional Web.com offerings• On-boarded new accounts including account creation, training on tools and materials; project management setup through delivery• Provided detailed reporting to clients that include product fulfillment status, issue resolution, and value proposition• Provided executive level reporting internally on program metrics• Consulted with clients to determine appropriate program for each client; educate client on product benefits and functionality• Worked cross-departmentally to ensure that projects are fulfilled within prescribed time lines• Interacted with clients in a consultative and action-oriented manner to ensure positive experiences on every contact• Accountable for resolving client issues, proposing solutions; and escalating to the appropriate person to the point of resolution• Managed general website updates, monitoring and improvement to ensure online experience is consistent with company goals, online best practices and brand guidelines• Implemented & assisted in standing up new Advanced Design Services business unit focused on high end Web design offerings

ThisGivenSunday.com - October 2011 – Present Home of NFL News & Analysis at http://thisgivensunday.com. Part of the Bloguin network. RamsHerd.com - April 2011 – Present Home of infographic Rams News & Analysis at http://ramsherd.com. Part of the Bloguin network.

Jacksonville, Florida, Us

Work with large and small business, large and small franchises/franchisors to strategicaly plan successful design and marketing campaigns through the most powerful online marketing tools available in the industry today.Served as project manager and primary point-of-contact for client base of 100+, providing online website solutions including: online marketing, web design, email marketing, and social media. ***Acquired by Web.com 10/2011

Jacksonville, Florida, Us

Product Account Manager. Manage the product lifecycle for website design & integration, OLM, Social Media and mobile website projects.

Chesterfield, Mo, Us

Business Development, Client Acquisition & Account Management for IT consulting firmConsult with accounts regarding their staffing needs & growth strategiesAnticipate client needs and proactively respond to themMange and work within client budgetExtensively meet with clients to maintain the relationshipMeet with CIO & CFO level executives

Atlanta, Ga, Us

Managed client marketing programs as well as worked to grow client base. Assisted my clients in selecting & managing their advertising programs. Help clients grow their business and get back a strong ROI. Worked with Print (YP & WP) Internet Yellow Pages, SEO, SEM, Pay-for-Performance, Mobile IYP & Search and Direct Mail.

Philadelpia, Pa, Us

Manage day-to-day business operations; sales, payroll, employee systems, and inventory Track weekly and monthly shopping patternsResearch sales trendsConduct weekly operational auditRecruit, hire and train new employeesMeet Monthly and Annual Sales Objectives

B.A., Emphasis In Business And Public Relations

M.A., Marketing