Derek Ratliff Email & Phone Number

Normal, Illinois, United States

• Tracked daily inbound/outbound asset shipments to maintain warehouse space and shipment efficiency• Manage schedule of incoming and outgoing orders and tracked real time inventory to create shipments and maximize volume utilization per shipment• Coordinated with packaging engineers to fulfill weekly and monthly asset needs based on production• Investigate and evaluate discrepancies and obstacles delaying on time delivery and make adjustments when needed• Confirmed physical inventory counts match their inventory records to ensure load accuracy to maximize financial efficiency

Bloomington, Illinois, United States

-Operated a variety of specialized equipment and machinery to meet production goals and support sales efforts- Regularly assessed equipment and production conditions to identify areas for improvement and implement effective solutions andrepairs- Delegated tasks to team members to complete daily orders on schedule- Coordinated with shipping department to ensure orders were packed correctly and on time

San Antonio, Texas, United States

-Inspect and assess homeowner roofs for damage and advise if insurance claim should be made- Provide point of contact support to homeowners during the roof replacement process-Oversee project from beginning to end and act as a liaison between client and company-Estimate cost of materials and labor and provide quotes to homeowners-Upsell higher quality materials to increase profit (i.e. metal roofs, better shingles etc)

Austin, Texas Metropolitan Area

-Carefully interviewed, selected, trained and supervised staff.-Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.-Interacted positively with customers while promoting restaurant facilities and services. -Correctly calculated inventory and ordered appropriate supplies.-Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.-Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.-Led and directed team members on effective methods, operations and procedures. Maintained a safe working and guest environment to reduce the risk of injury and accidents. -Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Austin, Texas Metropolitan Area

• Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.• Took inventory of food, liquor, beer, wine and dry goods• Reorganized bar stations to streamline overall efficiency and service flow.• Collected food, wine and appetizer orders from patrons and promoted upsell items.