Lead Business Partner - Store Experience Operations
Current• Provided indirect leadership to a team of 35 Field Directors ensuring seamless implementation of enterprise strategies that impacted marketing, store design, property management and business operations. Recognized by Senior Leaders for driving connection and clarity between strategy and execution of large, complex projects.• Represented stores in the development and execution of a $40M strategy that enhanced store experience and optimized operational tasks and payroll, ensuring cost neutrality while aligning workload models with accurate forecasts.• Secured executive alignment for a $5M capital investment, enabling the strategic rollout of resources needed to execute one of Target’s key marketing strategies, and improving store experience for our guest.• Leveraged data to influence teams with the adoption of technology that streamlined operations and realized 10% in annual payroll savings, aligning with enterprise goals for workload efficiency and innovation.• Developed a new working model that revolutionized process across HQ and Stores. Established key benchmarks, streamlined workflows and aligned processes with business goals, resulting in a 20% increase in store performance.