● Coordination of the employee life cycle: onboarding, off boarding and employment changes ensuring that proper approvals and workflow of any changes are followed according to policy.● HRIS systems maintenance: applicant tracking, payroll, human capital management, sales, time andattendance, employee files, background checks, e-verify.● Maintaining and indexing of various documents into the associate’s personnel files. ● Resolves employee inquiries and escalated issues via well written responses and may leverageverbal responses. Recommends appropriate solutions. May refer more complex or recurring issues.● Process employee transactions to include payroll changes, personal information updates andorganizational management updates.● Identifying, recommending, and owning process improvements.● Verification of unemployment claims and general informational requests.● Reporting and analytics: daily, weekly, monthly and ad hoc.● Encourage and facilitate collaboration amongst team members, and promote an inclusive workingenvironment.

Actively works to resolve employee issues related to employee relations, benefits, payroll and onboarding. Responsible for timely follow-up with new hires, hiring managers, HR business partners and other departments on system or process related concerns or issues. Maintains employee job data changes and employee records while providing a high level of customer service to both internal and external customers.

Drive candidate placement for clients with temporary staffing needs. Build lasting relationships with customers including end user clients. Makes recommendations to the local branch recruiters on how to improve their submittal acceptance and increase candidate placement. Coordinates and consults with hiring managers to better understand clients' needs and provide clear direction to the servicing branches.

Was recruited to KBS to serve as a consultant for Human Resource leaders and employees by providing guidance and troubleshooting of problems related to: HR policy information, payroll, benefits, LOA, STD, LTD, vacation, new hires/terminations and service awards.Built and maintained internal and external relationships with local, division, corporate HR, internal departments and employeesAssisted with managing annual Benefits Open Enrollment, which included: training, assisting with benefit election inquiries, testing the Human Resources Self Service (HRSS) tool to ensure the pre/post Open Enrollment data is configured properly Effectively collaborated with 3rd party vendors and KBS internal departments to efficiently resolve issues on behalf of the customer with regard to benefitsParticipated in continual HIPAA trainings