Derek Sampson Email & Phone Number

Windsor, Ontario, Canada

Windsor, Ontario, Canada

- Led a team in delivering exceptional customer service and operational efficiency in a high-volume, fast-paced environment.- Oversaw daily operations, including staff scheduling, inventory management, and adherence to company standards.- Implemented strategic initiatives to drive sales and profitability.- Managed food and beverage inventory and cost controls to optimize financial performance.- Ensured compliance with company policies and procedures, as well as health and safety regulations.- Fostered a positive work culture through effective leadership, training, and collaboration.- Exceeded guest expectations and achieved business goals through continuous improvement initiatives.

Windsor, Ontario, Canada

Windsor, Ontario, Canada

Windsor, Ontario, Canada

Windsor, Ontario, Canada

- Executed daily lesson plans and maintained a conducive learning atmosphere in the absence of regular teachers across various subjects and grade levels.- Adapted teaching strategies to accommodate diverse learning styles and needs of students, ensuring comprehension and engagement.- Employed classroom management techniques to establish a structured and respectful environment conducive to learning.- Collaborated with fellow educators and administrative staff to uphold continuity in education and student progress.

Windsor, Ontario, Canada

- Directed and guided dynamic team comprising of 50 servers, bartenders, and hosts, cultivating culture deeply rooted in teamwork and unwavering commitment to excellence.- Built and maintained strong relationships with regular customers.- Acted as a liaison between guests and the establishment, ensuring customers' needs were met promptly and professionally.- Addressed and resolved guest complaints promptly, ensuring enhanced customer satisfaction, and loyalty, resulting in a decrease in number of escalated guest issues.

Celebration, Florida, United States

- Spearheaded the front-of-house food and beverage new hire orientation process.- Coordinated seamless and engaging orientation sessions that instilled strong understanding of the company's ethos, service standards, and expectations among new crew members.- Offered unwavering support and mentorship to new hires, guiding through roles and nurturing sense of belonging and engagement within team, ensuing a seamless integration process.- Assessed efficacy of onboarding process, implemented enhancements, enhanced learning outcomes, and ensured new hires' seamless integration into team.

Bachelor Of Education (B.Ed.), Primary/Junior Education

Bachelor Of Arts (B.A.), Sociology