Manufacturing equipment designDeveloped specificationsMechanical design using PTC Pro-ESensor selectionControl schemaCoordinated machine/assembly station buildLed run-at-rate and process capability studies Prepared associated documentation for release including process and maintenance instructionsLed the organization to ISO 14001 certificationPrepared and coordinated multiple line transfers from Westfield, IN to Saltillo, MexicoUpgraded, improved, and overhauled assembly lines for transfer to MexicoSupported line launches and legacy processes in MexicoDeveloped poka yokes and other process improvements (Vision systems, Keyence sensors, etc.)Directed PFMEA teams for new assembly linesProblem solving for escalated maintenance issuesPrimary point of contact for immediate manufacturing issuesTroubleshooting in Automation Direct PLC software

As a member of the Quality Assurance team, I'm charged with maintaining and updating current equipment in the Quality laboratory, writing and updating Quality Assurance Laboratory Procedures, troubleshooting, fixture design, and choosing and implementing new equipment in other IMMI manufacturing facilities.

The "Person Most Knowledgeable" of testing processes and applicable standardsMaintain testing checklists and standard operating proceduresServe as the contact person for outside customersEngineer test setups and fixturesConduct specification research and interpretationInternal ISO17025/A2LA auditor for CAPEInternal ISO9001/TS 16949 auditor for IMMIResponsible for writing test reports for external customers Set up and execute various tests for inside and outside customers including conformance of production testing, research and development testing, and compliance/certificationPerform dynamic sled, quasi-static loading, random and swept-sine vibration, dynamic rollover, airbag and seat belt pretensioner static deployment, and Instron tensile testingWrite internal test reports

Added personnel management to previous Customer Service Advisor responsibilitiesHandled any customer complaintsMonitored inventory controlEnsured Motorist Assurance Program standards and Sears' quality standards were properly maintained

State licensed pharmacy technician. Responsibilities included being the point of contact for customers to take prescriptions, verify and run insurance, and fill said prescriptions.

Greeted and assisted customers in determining service needsCommunicated customer needs to Service Technicians to write accurate cost estimatesBuilt and maintained relationships with local automotive parts suppliers to ensure quick deliveriesOpened and closed the store following Sears' protocol

I worked just about everywhere in the system including at all three branches and on both bookmobiles.

Built various load simulators for major automotive customersAssembled printed circuit boards and sheet metal enclosuresWorked independently to complete projects in a timely manner