AeroLeads people directory · profile
Derek Schipper Email & Phone Number
Director, Premier Care Services
at
Expedient
2 work emails found
@oneneck.com
1 phone found area 608
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Director, Premier Care Services
Location
Greater Madison Area, United States, United States
Who is Derek Schipper? Overview
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Quick answer
Derek Schipper is listed as Director, Premier Care Services at Expedient, based in Greater Madison Area, United States, United States. AeroLeads shows a work email signal at oneneck.com, phone signal with area code 608, and a matched LinkedIn profile for Derek Schipper.
Derek Schipper previously worked as Director of Service Delivery at Oneneck It Solutions and Director, Customer Success and Service Delivery at Oneneck It Solutions. Derek Schipper holds Marketing, Bachelor Of Science - Marketing from University Of Wisconsin-La Crosse.
Company email context
Email format at Expedient
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{first}.{last}@oneneck.com
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AeroLeads found 2 current-domain work email signals for Derek Schipper. Compare company email patterns before reaching out.
Profile bio
About Derek Schipper
I am a strategic executive with over 25 years experience in various areas of Information Technology. I am passionate about Customer Satisfaction as well as Team and People development. I have utilized a servant leadership style to build high performing and the highest engaged teams during my leadership career. I've had great success operating and developing Customer Success and Service Delivery teams for a Managed Services/Cloud organization. I am able to use my previous experience in IT Operations, Engineering and Service Desk to understand the full IT landscape for customers.
Listed skills include Windows Server, It Operations, Managed Services, Data Center, and 33 others.
Current workplace
Derek Schipper's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Derek Schipper work experience
A career timeline built from the work history available for this profile.
Director Of Service Delivery
CurrentAs Director of Service Delivery at OneNeck IT Solutions I am responsible for the on-going satisfaction of our Managed Services customers. My organization consists of the two primary customer facing teams within Managed Services. The two functions are: Service Delivery Management and the OneNeck Service Desk.
Jan 2016 - Present
Director, Customer Success And Service Delivery
While continuing my responsibilities over the Service Delivery Team, I have also taken on the role of building a Customer Success team at OneNeck. We have hired and trained 5 Customer Success Managers (CSMs). The CSMs are the key contributors to the Adopt, Expand and Renew portion of the LAER Model from Technology Services Industry Association (TSIA).
Dec 2022 - Sep 2024
Director, Technical Operations
I am currently working with all of the companies that have been brought together to form TDS Hosted and Managed Services (HMS), now OneNeck IT Solutions. My role is to build out and develop our Operations organization across the entire OneNeck Organization. Our Operations group is a mix of Systems Administrators, Network Administrators and Engineers. I.
Jun 2013 - Jan 2017
Operations Manager
Tds Hosted And Managed Services
On Monday, April 23rd, 2012 I have transitioned to a new role with TDS Telecom's Hosted and Managed Services team (HMS). In this new role I will be developing and leading level one and level two technicians at a NOC in the Madison Wisconsin area.
Apr 2012 - Jun 2013
Manager, It Infrastructure
Led a team of two supervisors, two storage admins and twelve server admins. Key technologies utilized are Windows Server, Sun Solaris, RedHat Linux, VMware server, System Center Operations Manager, Tivoli Netcool, Hobbit, EMC Clarion, NetApp, etc...
Mar 2009 - Apr 2012
Manager, It Operations - End User Experience
Led a team responsible for the following:* Exchange* SharePoint* Client OS* Client HW* Application Packaging, Distribution and Support* Inventory Management* Anti-Virus and Patching
Feb 2007 - Mar 2009
Manager - It Service Desk
Managed a combined service desk dealing with level one support for US Cellular, TDS Telecom, TDS Corporate and Suttle Straus.
Mar 2004 - Feb 2007
Manager - Tds Internet Support
Managed an external helpdesk that handled techical support calls for all of TDS Telecom and TDS Metrocom's dial up and broadband Internet customers. The team grew from <30 to >100 helpdesk analysts during my time managing the team.
Mar 2000 - Feb 2004
Team & coworkers
Colleagues at Expedient
Other employees you can reach at oneneck.com. View company contacts →
GS
Gary Schillinger
Colleague at Expedient
Parker, Colorado, United States, United States
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RB
R. Brian Thomas
Colleague at Expedient
Sioux Falls, South Dakota, United States, United States
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TK
Tim Koutlagas
Colleague at Expedient
Greater Minneapolis-St. Paul Area, United States, United States
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MW
Melina White
Colleague at Expedient
Greater Minneapolis-St. Paul Area, United States
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GK
Greg Krueger
Colleague at Expedient
Sherman, Texas, United States, United States
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SS
Stephen Smith
Colleague at Expedient
Des Moines, Iowa, United States, United States
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GC
Greg Crowe
Colleague at Expedient
United States, United States
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AB
Amy Bielewicz
Colleague at Expedient
Surprise, Arizona, United States, United States
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RN
Robert Nalepa
Colleague at Expedient
Greater Phoenix Area, United States
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WH
Wanda Hockaday
Colleague at Expedient
Hillsborough, North Carolina, United States, United States
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Gary Schillinger
Colleague at Expedient
Parker, Colorado, United States, United States
View →
RB
R. Brian Thomas
Colleague at Expedient
Sioux Falls, South Dakota, United States, United States
View →
TK
Tim Koutlagas
Colleague at Expedient
Greater Minneapolis-St. Paul Area, United States, United States
View →
MW
Melina White
Colleague at Expedient
Greater Minneapolis-St. Paul Area, United States
View →
GK
Greg Krueger
Colleague at Expedient
Sherman, Texas, United States, United States
View →
SS
Stephen Smith
Colleague at Expedient
Des Moines, Iowa, United States, United States
View →
GC
Greg Crowe
Colleague at Expedient
United States, United States
View →
AB
Amy Bielewicz
Colleague at Expedient
Surprise, Arizona, United States, United States
View →
RN
Robert Nalepa
Colleague at Expedient
Greater Phoenix Area, United States
View →
WH
Wanda Hockaday
Colleague at Expedient
Hillsborough, North Carolina, United States, United States
View →
2 education records
Derek Schipper education
Marketing, Bachelor Of Science - Marketing
University Of Wisconsin-La Crosse
Itil Service Management Essentials, Information Technology
Itsmf
FAQ
Frequently asked questions about Derek Schipper
Quick answers generated from the profile data available on this page.
What company does Derek Schipper work for?
Derek Schipper works for Expedient.
What is Derek Schipper's role at Expedient?
Derek Schipper is listed as Director, Premier Care Services at Expedient.
What is Derek Schipper's email address?
AeroLeads has found 2 work email signals at @oneneck.com for Derek Schipper at Expedient.
What is Derek Schipper's phone number?
AeroLeads has found 1 phone signal(s) with area code 608 for Derek Schipper at Expedient.
Where is Derek Schipper based?
Derek Schipper is based in Greater Madison Area, United States, United States while working with Expedient.
What companies has Derek Schipper worked for?
Derek Schipper has worked for Expedient, Oneneck It Solutions, Tds Hosted And Managed Services, and Telephone And Data Systems™ (Tds™).
Who are Derek Schipper's colleagues at Expedient?
Derek Schipper's colleagues at Expedient include Gary Schillinger, R. Brian Thomas, Tim Koutlagas, Melina White, and Greg Krueger.
How can I contact Derek Schipper?
You can use AeroLeads to view verified contact signals for Derek Schipper at Expedient, including work email, phone, and LinkedIn data when available.
What schools did Derek Schipper attend?
Derek Schipper holds Marketing, Bachelor Of Science - Marketing from University Of Wisconsin-La Crosse.
What skills is Derek Schipper known for?
Derek Schipper is listed with skills including Windows Server, It Operations, Managed Services, Data Center, Service Desk, Process Improvement, Infrastructure, and Vmware.
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