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@t-mobile.com
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2 phones found area 503
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LinkedIn matched
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Derek Donovan is listed as Hardworking, Passionate and Looking for a New Adventure based in Portland, Oregon, United States. AeroLeads shows a work email signal at t-mobile.com, phone signal with area code 503, and a matched LinkedIn profile for Derek Donovan.
Derek Donovan previously worked as Senior Claims Representative at Liberty Mutual Insurance and Sales Specialist at Xerox Services. Derek Donovan holds Bachelor Of Arts (B.A.), Film/Writing, 3.29 Gpa from Portland State University.
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I'm a 26 year old graduate of Portland State University with a Bachelor's Degree in Film and a minor in Writing. I'm a creative, passionate and hard-working individual with a interest in movies, television and video games. I've garnered experience in several occupational fields, such as customer service, retail, quality assurance and insurance claims. Each allowed me to obtain vital job experience that would prove critical later on in my life. If you're looking for someone that'll bring one-hundred and ten percent in everything he does and do it with a smile, then you've come to the right place.
Listed skills include Journalism, Creative Writing, Video Production, Video Editing, and 11 others.
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Portland, Oregon Area
Answering phone calls, receiving and responding to emails and issuing letters to our policyholders in response to their commercial auto claim(s). Issuing payment(s) for property damages. Conducting liability investigations by acquiring recorded statements, photographs, police reports and surveillance footage to determine degrees of fault for reach party in an accident.
Tigard, Or
Answering product knowledge questions and assisting customers with online orders. Utilizing tools to keep track of sales and call-back appointments. Emailing customers in response to order inquiries.
Tigard, Or
Randomly selected orders placed through our database are chosen by our department for review. Utilizing data gathering tools we compare the information we find to the information on the order for customer security purposes. Depending on how much information compares/contrast to what we find, we decide whether or not the order placed is legitimate. If needed, we are also able to contact the customer directly and ask if they authorized the order.
Tigard, Or
Assisting customers on the phone with issues pertaining to the status, shipping and/or billing of their online orders.Utilizing tools/systems that enabled me to check on the status of an order, makes change to an order and process various requests based on the situation the customer is dealing with. Intense work environment with focus on metrics (handle time, after call work time, first call ratio) and customer satisfaction. Logging notes pertaining to the situation the customer was facing, what actions I took and how or if the issue was resolved.
Sold contract phones, prepaid phones, tablets and accessories on the floor. Handled transactions behind the counter. Activated phones and upgraded cellular contracts. Answered calls made by customers. Restocked items on shelves. Worked directly with Verizon, AT&T and Sprint.
Handled tickets purchased by guests, operated turnstiles, gave directions to specific locations in the park and communicated and responded to guests who had irresolvable and resolvable situations.Set up barriers and viewing areas for guests for parades using stanchions, ropes and tape. Acknowledged guests of safety policies and took actions to prevent safety of guests from being compromised.
Wrote articles ranging from film critique to movie screenings and also interviewed local artists.
Activities and Societies: Theater, Choir
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Derek Donovan is listed as Hardworking, Passionate and Looking for a New Adventure.
AeroLeads has found 1 work email signal at @t-mobile.com for Derek Donovan.
AeroLeads has found 2 phone signal(s) with area code 503 for Derek Donovan.
Derek Donovan is based in Portland, Oregon, United States.
Derek Donovan has worked for Liberty Mutual Insurance, Xerox Services, Best Buy Mobile, Walt Disney World, and Portland State Vanguard.
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Derek Donovan holds Bachelor Of Arts (B.A.), Film/Writing, 3.29 Gpa from Portland State University.
Derek Donovan is listed with skills including Journalism, Creative Writing, Video Production, Video Editing, Film, Retail, Entertainment, and Editing.
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