Derek Donovan work email
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Derek Donovan personal email
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I'm a 26 year old graduate of Portland State University with a Bachelor's Degree in Film and a minor in Writing. I'm a creative, passionate and hard-working individual with a interest in movies, television and video games. I've garnered experience in several occupational fields, such as customer service, retail, quality assurance and insurance claims. Each allowed me to obtain vital job experience that would prove critical later on in my life. If you're looking for someone that'll bring one-hundred and ten percent in everything he does and do it with a smile, then you've come to the right place.
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Senior Claims RepresentativeLiberty Mutual Insurance Nov 2015 - Feb 2018Portland, Oregon AreaAnswering phone calls, receiving and responding to emails and issuing letters to our policyholders in response to their commercial auto claim(s). Issuing payment(s) for property damages. Conducting liability investigations by acquiring recorded statements, photographs, police reports and surveillance footage to determine degrees of fault for reach party in an accident. -
Sales SpecialistXerox Services Aug 2015 - Nov 2015Tigard, OrAnswering product knowledge questions and assisting customers with online orders. Utilizing tools to keep track of sales and call-back appointments. Emailing customers in response to order inquiries. -
Fraud AnalystXerox Services Mar 2015 - Aug 2015Tigard, OrRandomly selected orders placed through our database are chosen by our department for review. Utilizing data gathering tools we compare the information we find to the information on the order for customer security purposes. Depending on how much information compares/contrast to what we find, we decide whether or not the order placed is legitimate. If needed, we are also able to contact the customer directly and ask if they authorized the order.
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Online SupportXerox Services Oct 2014 - Mar 2015Tigard, OrAssisting customers on the phone with issues pertaining to the status, shipping and/or billing of their online orders.Utilizing tools/systems that enabled me to check on the status of an order, makes change to an order and process various requests based on the situation the customer is dealing with. Intense work environment with focus on metrics (handle time, after call work time, first call ratio) and customer satisfaction. Logging notes pertaining to the situation the customer was facing, what actions I took and how or if the issue was resolved.
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Floor Lead/Sales AssociateBest Buy Mobile Oct 2012 - Jan 2013Sold contract phones, prepaid phones, tablets and accessories on the floor. Handled transactions behind the counter. Activated phones and upgraded cellular contracts. Answered calls made by customers. Restocked items on shelves. Worked directly with Verizon, AT&T and Sprint.
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Main Entrance Operations/Parade ControlWalt Disney World Apr 2012 - Aug 2012Handled tickets purchased by guests, operated turnstiles, gave directions to specific locations in the park and communicated and responded to guests who had irresolvable and resolvable situations.Set up barriers and viewing areas for guests for parades using stanchions, ropes and tape. Acknowledged guests of safety policies and took actions to prevent safety of guests from being compromised. -
Arts And Culture WriterPortland State Vanguard Nov 2011 - Jan 2012Wrote articles ranging from film critique to movie screenings and also interviewed local artists.
Derek Donovan Skills
Derek Donovan Education Details
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3.29 Gpa -
Southridge High SchoolHigh School Degree
Frequently Asked Questions about Derek Donovan
What is Derek Donovan's role at the current company?
Derek Donovan's current role is Hardworking, Passionate and Looking for a New Adventure.
What is Derek Donovan's email address?
Derek Donovan's email address is de****@****ile.com
What is Derek Donovan's direct phone number?
Derek Donovan's direct phone number is +150386*****
What schools did Derek Donovan attend?
Derek Donovan attended Portland State University, Southridge High School.
What are some of Derek Donovan's interests?
Derek Donovan has interest in Creative Writing, Blogging, Fiction Writing, Video Production, Video Editing, Photography, Poetry, Music, Screenwriting, Comic Books.
What skills is Derek Donovan known for?
Derek Donovan has skills like Journalism, Creative Writing, Video Production, Video Editing, Film, Retail, Entertainment, Editing, Customer Service, Quality Assurance, Gaming, Blogging.
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Derek Donovan
Data Analyst | Excel, Sql, Tableau, Power Bi | Passionate About Transforming Data Into Actionable Insights | 10+ Years Of Experience.Buffalo, Ny3buffalo.edu, buffalo.edu, buffalo.edu -
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