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Derek Shanks Email & Phone Number

Director of Digital Technology (Customer and Colleague and Adviser) - Insurance, Pensions and Investments at Lloyds Banking Group
Location: Glasgow, Scotland, United Kingdom 14 work roles 2 schools
1 work email found @barclays.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Role
Director of Digital Technology (Customer and Colleague and Adviser) - Insurance, Pensions and Investments
Location
Glasgow, Scotland, United Kingdom
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Who is Derek Shanks? Overview

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Derek Shanks is listed as Director of Digital Technology (Customer and Colleague and Adviser) - Insurance, Pensions and Investments at Lloyds Banking Group, a with 61911 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a work email signal at barclays.com and a matched LinkedIn profile for Derek Shanks.

Derek Shanks previously worked as Head of Digital Technology (Customer/Colleague/Adviser) - Insurance, Pensions & Investments at Lloyds Banking Group and Engineering Director, Head of Digital Investing, Wealth and CRM Technology at Barclays. Derek Shanks holds Msc With Distinction, It (Software & Systems) from University Of Glasgow.

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Email format at Lloyds Banking Group

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{first}.{last}@barclays.com
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Profile bio

About Derek Shanks

With over twenty years’ experience in the Software, Telecoms, and Financial Services sectors, I am a Software Engineering Executive with a proven track record and a passion for leading people. Whether managing platforms, delivering strategic change, or leading teams of over 400 technologists, I consistently deliver high quality solutions in partnership with the business.From the outset of my career as a software engineer to my current role leading a large software engineering team, I have always brought the Business and Technology together, translating the needs of executive level stakeholders and end users into a clear application strategy with tangible business benefits. I have often established new teams, processes, best practice and collaborative agile operating models to ensure the effective delivery of technology change, resilient application stability and long-lived products.

Listed skills include Program Management, Business Analysis, Project Delivery, Business Transformation, and 19 others.

Current workplace

Derek Shanks's current company

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Lloyds Banking Group
Lloyds Banking Group
Director of Digital Technology (Customer and Colleague and Adviser) - Insurance, Pensions and Investments
Glasgow, GB
Employees
61911
AeroLeads page
14 roles

Derek Shanks work experience

A career timeline built from the work history available for this profile.

Director Of Digital Technology (Customer And Colleague And Adviser) - Insurance, Pensions And Investments

Glasgow, Gb

Head Of Digital Technology (Customer/Colleague/Adviser) - Insurance, Pensions & Investments

London, Uk, Gb

I have the privilege to lead a team of over 400 engineers, working in partnership with our Business in a truly agile model, to help everyone in the UK secure their financial future. Using digital technology across our customer, colleague, and adviser channels for Insurance, Pensions and Investments, we are Helping Britain Prosper, with everything from cutting edge Cloud services to next generation customer service tech to gamification in our Scottish Widows mobile app. I also sit on the Advisory Board for the School of Computing Science at the University of Glasgow, and the Advisory Board of the Ada Scotland Festival, which is shifting the dial on gender diversity in Computing.

Engineering Director, Head Of Digital Investing, Wealth And Crm Technology

London, Gb

I led a large team of 200 software engineers, automation testers, analysts, agile team leads and change managers, and had accountability for all technology change delivery, technology strategy and application management for the Digital Investing and Wealth UK business at Barclays. I also owned the CRM, Sales and Marketing technology platform (Salesforce) for the global Private Bank & Wealth Management business.I drove the adoption of agile delivery, modern DevOps practices and the latest public cloud serverless and event-driven architectures within my team. On top of my day job, I was the Early Careers lead for Barclays Technology in Scotland, supporting graduates, interns and apprentices, engaging with universities and schools, and driving the future talent pipeline. I sit on the Industry Advisory Board for Computing Science at the University of Glasgow and the Advisory Board of the Ada Scotland Festival for gender diversity in Computing.

Dec 2023 - Aug 2024

Engineering Director, Private Bank & Wealth Management Technology

London, Gb

I led a large engineering team building next-gen digital client-facing solutions for Private Banking and Wealth Management, using agile delivery, modern DevOps practices and the latest public cloud serverless and event-driven architectures. For 3 years of this role, I also owned all colleague technology used across Private Banking & Wealth Management, including Salesforce CRM and multiple in-house apps built with a variety of technologies and microservices API architectures. Throughout my time in this role I led a team of over 130 technologists, owned the tech platform strategy, tech change delivery roadmap and overall application management.On top of my day job, I was Early Careers lead for Barclays Technology in Scotland, supporting our graduates, interns and apprentices, engaging with universities and schools, and driving our future talent pipeline.

Feb 2019 - Dec 2023

Programme Manager And Tech Platform Lead (Vice President)

London, Gb

Programme Manager accountable for the Client Services Portfolio at Barclays Wealth and platform owner for multiple Client Services applications used by Bankers, Relationship Managers and Service Centres. Delivered strategic business and technology change to the Wealth, Private Bank, Premier and Offshore business, both in the UK and globally. This included the ongoing rollout of Barclays award-winning Voice Biometrics technology as well as a multi-million pound portfolio of change across the Service Centres, Private Bank and relationship-managed client facing areas of the business. Direct engagement with senior stakeholders up to COO level. Tech Strategy owner for multiple applications.

May 2015 - Feb 2019

It Testing Portfolio Manager

National Australia Group

I was accountable for the successful delivery of the project test lifecycle across several portfolios of projects and strategic programmes, delivered by a team of Portfolio and Programme Test Managers within Operations & IT. I was responsible for over 30 members of staff in 2 teams: Test Leads and Test Managers. This encompassed the leadership and line management of the teams, development and sharing of best practice, portfolio management and engagement with senior stakeholders. I restructured and led these teams through a major transition to an outsourced testing provider and took them through a major transformational change as we established a new UAT team, expanded the role of our Test Leads and continuously improved how we delivered our projects for the Bank.

Mar 2013 - May 2015

Ecm Development Team Manager

National Australia Group

I was the Development Team Manager of the Enterprise Content Management function in Core Banking Tech at CYB. My team were responsible for the design, development and maintenance of ECM systems in the bank, as well as all print changes. My role involved application ownership, technology strategy, team management, tech change delivery, operational management, vendor management and assuring the quality of the team's project delivery work across a variety of programmes and portfolios.

Jan 2012 - Mar 2013

Programme Manager / Delivery Manager

Middlesex, England, Gb

Programme Management, Project Management and line management of BAs and PMs within BSkyB's Customer Group Change department. Responsible for Programme Management of major business and IT change programmes with budgets in excess of £10m as well as management of the portfolio in which my team are working.

May 2011 - Jan 2012

Business Analysis And Transformation Manager

Middlesex, England, Gb

Programme Management, Project Management, Lead Analysis and line management of Business Analysts within BSkyB's Customer Group Change department.

Jun 2010 - May 2011

Senior Business Analyst

Middlesex, England, Gb

Senior Business Analyst within Customer Group Projects, working on business process design, requirements capture, impact assessment and all phases of the analysis project lifecycle on a variety of business change projects.

Oct 2009 - Jun 2010

Telecoms It And Business Consultant

Real Time, An Amor Group Company

Telecoms industry domain consulting (Tech and Business), Systems Analysis and Design, specialising in major systems integration initiatives

Jul 2007 - Oct 2009

Senior Systems Designer And Software Engineer

Bethesda, Md, Us

Software Engineering, Database Design, Infrastructure Design, Systems Analysis and SoftwareDesign, Business Analysis

Apr 2006 - Jun 2007

Systems Designer And Software Engineer

Bethesda, Md, Us

IT Systems Design, Telecoms Business and Systems Analysis, Software Engineering, Oracle database design, Infrastructure Design

Jul 2004 - Mar 2006

Website/Database Designer

Goals Project, Glasgow Caledonian University

Design and maintenance of websites and databases to support an initiative aimed at encouraging school children to move onto University

Nov 2003 - Jun 2004
Team & coworkers

Colleagues at Lloyds Banking Group

Other employees you can reach at lloydsbankinggroup.com. View company contacts for 61911 employees →

2 education records

Derek Shanks education

Msc With Distinction, It (Software & Systems)

University Of Glasgow

Bsc (Hons), Mathematics

University Of Glasgow
FAQ

Frequently asked questions about Derek Shanks

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What company does Derek Shanks work for?

Derek Shanks works for Lloyds Banking Group.

What is Derek Shanks's role at Lloyds Banking Group?

Derek Shanks is listed as Director of Digital Technology (Customer and Colleague and Adviser) - Insurance, Pensions and Investments at Lloyds Banking Group.

What is Derek Shanks's email address?

AeroLeads has found 1 work email signal at @barclays.com for Derek Shanks at Lloyds Banking Group.

Where is Derek Shanks based?

Derek Shanks is based in Glasgow, Scotland, United Kingdom while working with Lloyds Banking Group.

What companies has Derek Shanks worked for?

Derek Shanks has worked for Lloyds Banking Group, Barclays, National Australia Group, Bskyb, and Real Time, An Amor Group Company.

Who are Derek Shanks's colleagues at Lloyds Banking Group?

Derek Shanks's colleagues at Lloyds Banking Group include Hitesh Ramdeen Sain, Paul Russel, Antonia Chaytor, Lisa Court, and Lee Scrimshaw.

How can I contact Derek Shanks?

You can use AeroLeads to view verified contact signals for Derek Shanks at Lloyds Banking Group, including work email, phone, and LinkedIn data when available.

What schools did Derek Shanks attend?

Derek Shanks holds Msc With Distinction, It (Software & Systems) from University Of Glasgow.

What skills is Derek Shanks known for?

Derek Shanks is listed with skills including Program Management, Business Analysis, Project Delivery, Business Transformation, Integration, Change Management, Business Process Improvement, and Project Management.

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