- Collaborates with small businesses to develop both static and e-commerce websites utilizing content management systems such as Joomla and WordPress.- Designs modern, responsive, and accessible front-end solutions using HTML/CSS and frameworks like Bootstrap, catering to the needs of multiple clients.- Implements SEO strategies, Google Ads, and Google Analytics 4 to optimize website traffic and improve client visibility.- Serves as a UI/UX designer, overseeing site design, functionality, and navigation with a strong focus on accessibility.- Develops wireframes and high-fidelity mockups using Figma to communicate design concepts effectively.- Designs custom graphics and digital assets for clients using Adobe Creative Suite.

- Screened client referrals from state agencies to be placed in campus care.- Performed client intake and case plan management including a timeline of care and services provided to ensure best possible outcomes after clients leave our care.- Participates in interdisciplinary team meetings to ensure optimum client care.

- Created and closed troubleshooting tickets with customers to resolve issues with service and prevent new issues from arising- Created support service tickets and used web-based ticketing systems to track and deliver support services- Provided technical assistance to customers over the phone and in person- Provided customers with information about changing and new technology