AeroLeads people directory · profile

Derek Tobin Email & Phone Number

Senior Manager | Business Intelligence, Strategy & Operations, Analytics Engineering
Location: County Dublin, Ireland 13 work roles 1 school
1 work email found @linkedin.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@linkedin.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Senior Manager | Business Intelligence, Strategy & Operations, Analytics Engineering
Location
County Dublin, Ireland

Who is Derek Tobin? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Derek Tobin is listed as Senior Manager | Business Intelligence, Strategy & Operations, Analytics Engineering based in County Dublin, Ireland. AeroLeads shows a work email signal at linkedin.com and a matched LinkedIn profile for Derek Tobin.

Derek Tobin previously worked as Senior Manager Workforce Planning at Linkedin and Senior Manager Business Intelligence at Linkedin. Derek Tobin holds Bachelor Of Arts (B.A.), Philosophy from Maynooth University.

Company email context

Email format at linkedin.com

This section adds company-level context without repeating Derek Tobin's masked contact details.

{first_initial}{last}@linkedin.com
86% confidence

AeroLeads found 1 current-domain work email signal for Derek Tobin. Compare company email patterns before reaching out.

Profile bio

About Derek Tobin

Leader with over 9 years of experience in data analytics, training and quality, business intelligence, and strategy and operations, I have a proven track record of transforming complex data into actionable insights that drive business outcomes. Throughout my career at LinkedIn, I’ve led high-impact projects and built scalable analytics solutions that empower stakeholders across Customer Ops, Product Ops, and GTM teams.I specialize in: • Analytics Engineering: Building and optimizing end-to-end data pipelines, enhancing data quality, and developing robust data tools for impactful decision-making. • Data Analysis & Visualization: Using advanced SQL and Tableau to deliver deep insights and create compelling data visualizations that inform strategic initiatives. • Data Science Foundations: Leveraging statistical analysis, hypothesis testing, and predictive modeling to uncover trends and guide evidence-based decisions. • Strategy, Operations, and Planning: Partnering with cross-functional teams to enhance forecasting, streamline processes, and provide visibility into key performance metrics, enabling smarter strategies.Key achievements include leading a company-wide GDPR readiness program six months ahead of schedule, and managing a complex migration project from Teradata to Hadoop/Trino, significantly improving data processing capabilities. My collaborative approach and strong stakeholder management skills have allowed me to drive cross-functional programs with Engineering, Product, and Finance teams, delivering high-quality solutions in fast-paced environments.I’m currently exploring new opportunities where I can leverage my skills in Analytics Engineering, Data Science, RevOps, or Sales Ops & Strategy to help organizations harness the power of data and make informed, strategic decisions.Let’s connect if you’re looking for a data-driven professional who thrives on solving complex problems and turning insights into action.

Listed skills include Process Improvement, Analytics, Customer Experience, Sql, and 42 others.

13 roles

Derek Tobin work experience

A career timeline built from the work history available for this profile.

Senior Manager Workforce Planning

Sunnyvale, Ca, Us

•Led a team of 10 Workforce Planning Managers and analysts, responsible for end-to-end forecasting, capacity planning, and scheduling across a Global Support organization with 1,000+ FTE spanning 8 lines of business.•Orchestrated the strategic expansion of vendor operations, increasing scalability and optimizing resource allocation, which improved service level adherence and reduced staffing gaps.•Streamlined data preparation processes for executive operations reviews, reducing manual effort by over 90% and enabling faster decision-making with real-time insights.•Implemented a professional development framework, enhancing team capabilities in advanced analytics and forecasting techniques, resulting in a 10% improvement in forecast accuracy aligned with organizational goals.•Collaborated across multiple teams, including Product, Product Engineering, and Vendor Solutions, to refine forecasts and optimize staffing models, driving improved coverage and reduce idle time.

Jun 2023 - Dec 2024

Senior Manager Business Intelligence

Sunnyvale, Ca, Us

•Built the Business Intelligence team from scratch, leading 6 BI developers and analytics engineers.• Executed a multi-year BI roadmap, creating consolidated data models integrating key data from Salesforce, Dynamics365, NICE InContact, Zendesk, Oracle Service Cloud, internal tools, and LinkedIn product usage data.•Focused on high-impact initiatives, automating processes to deliver scalable solutions, saving time for users and enabling Data Science, Product Insights, and Operations Analytics teams.•Upskilled the team in Git, Scala, Python, Apache Azkaban, Apache Airflow, Jupyter Notebooks, Tableau, and PowerBI, enhancing analytics capabilities.

Mar 2022 - Jun 2023

Business Intelligence Manager

Sunnyvale, Ca, Us

•Built the Business Intelligence team from scratch, leading 6 BI developers and analytics engineers.• Executed a multi-year BI roadmap, creating consolidated data models integrating key data from Salesforce, Dynamics365, NICE InContact, Zendesk, Oracle Service Cloud, internal tools, and LinkedIn product usage data.•Focused on high-impact initiatives, automating processes to deliver scalable solutions, saving time for users and enabling Data Science, Product Insights, and Operations Analytics teams.•Upskilled the team in Git, Scala, Python, Apache Azkaban, Apache Airflow, Jupyter Notebooks, Tableau, and PowerBI, enhancing analytics capabilities.

Oct 2020 - Mar 2022

Operations & Insights Manager

Sunnyvale, Ca, Us

• Led cross-functional workstream for Global Support’s Data & Reporting needs during CRM migration from Salesforce to Dynamics 365, ensuring seamless transition.• Managed project to migrate Global Support from Teradata to Presto, achieving 100% migration 6 months ahead of goal.• Provided mentorship to team members, enhancing overall performance and skill development.

Oct 2018 - Oct 2020

Senior Operations Insights Analyst

Sunnyvale, Ca, Us

• Led GDPR readiness initiative for Global Support’s data workstream, ensuring compliance and finishing project 6 months ahead of schedule.• Provided actionable insights to GCO leadership, driving strategic initiatives and enhancing operational performance.• Developed data visualization tools in Tableau and PowerBI for self-service insights, improving decision-making efficiency.

Oct 2017 - Sep 2018

Operations Insights Analyst

Sunnyvale, Ca, Us

• Conducted analytics to identify operational improvement opportunities, driving efficiency and enhancing customer satisfaction.• Collaborated with leadership to translate data insights into strategic actions, significantly influencing operational strategy.

Mar 2016 - Sep 2017

Customer Experience Coach

Sunnyvale, Ca, Us

• Provided coaching to enterprise support reps using behavioral coaching methodology to drive performance awareness and customer experience ownership.• Reviewed data to identify trends and areas of improvement at rep, regional, and global levels.• Offered analysis, insights, and recommendations to improve end-to-end customer experience.

Feb 2015 - Mar 2016

Quality & Training Manager

Convergys

• Led a team of Quality Assurance representatives, Training Facilitators, and Data Analysts in a large BPO contact center, overseeing Quality & Training for 3 lines of business in 20 different languages.• Implemented Lean Six Sigma-based projects to enhance process capability and performance on both site and regional levels.• Collaborated with other sites to share best practices and achieve client targets.

Jul 2013 - Feb 2015

Process Improvement Analyst

Eagan, Mn, Us

• Utilized various root cause analysis methods to develop corrective action plans with the Operations team, quantifying impacts for leadership and clients.• Collaborated with Stream sites and Business Insights team on continuous improvement projects, leading and participating in strategic meetings.• Partnered with clients to understand requirements and manage expectations within existing business strategies.

Oct 2012 - Jul 2013

Team Manager

Eagan, Mn, Us

• Led and coached a team of Tier 2 support representatives in a busy BPO contact center supporting consumer gaming customers for a large tech company.• Analyzed escalation trends and training opportunities using call data to improve team performance.• Developed skills in team leadership, data analysis, and customer service.

Jul 2011 - Oct 2012

Customer Support Agent

Pocketkings
Mar 2010 - May 2010

Customer Service Agent

Bt

London, Gb

Jun 2007 - Jan 2010
1 education record

Derek Tobin education

  • Maynooth University
    Maynooth University
    Philosophy
FAQ

Frequently asked questions about Derek Tobin

Quick answers generated from the profile data available on this page.

What is Derek Tobin's role at their current company?

Derek Tobin is listed as Senior Manager | Business Intelligence, Strategy & Operations, Analytics Engineering.

What is Derek Tobin's email address?

AeroLeads has found 1 work email signal at @linkedin.com for Derek Tobin.

Where is Derek Tobin based?

Derek Tobin is based in County Dublin, Ireland.

What companies has Derek Tobin worked for?

Derek Tobin has worked for Linkedin, Convergys, Stream Global Services, Pocketkings, and Bt.

How can I contact Derek Tobin?

You can use AeroLeads to view verified contact signals for Derek Tobin, including work email, phone, and LinkedIn data when available.

What schools did Derek Tobin attend?

Derek Tobin holds Bachelor Of Arts (B.A.), Philosophy from Maynooth University.

What skills is Derek Tobin known for?

Derek Tobin is listed with skills including Process Improvement, Analytics, Customer Experience, Sql, Apache Pig, Leadership, Python, and Tableau.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.