Derek Walklate Email & Phone Number

Twyford, Berkshire

Blackfriars, London

Chiswick

Piccadilly, London

Solihull

Short term contract helping with PCI compliance.

·Manage a range of Network and Infrastructure teams·Liaise with a huge number of third parties and manage relationships at a Senior level·Negotiate and agree SLA’s/OLA’s ·Advise on strategic goals and planning·Identify cost savings for IT and the Business·Develop the Service Catalogue covering all service provision to the business·Create and manage weekly.

Marlow

·Deputised for the Head of IT Services·Managed 23 Technical staff providing support to the businessTransitioned new releases from Development into Service·Developed and managed the Change Control/Implementation process·Reviewed and approved all changes to the production environment·Managed a variety of critical third party relationships (eCommerce.

·Created SLA/OLA’s and negotiated agreement with internal and external parties whilst measuring performance ·Managed a team of Solution Analysts·Managed the introduction of change to the Systems & Infrastructure to minimise risk to the business·Developed a manual change control process and presented these to the CAB·Identified and scoped areas of service.

·Responsible for the creation of the Systems Audit function·Key member of the due diligence team for the highly profitable sale of HMV Japan ·Part of the team responsible for ensuring the successful operational integration of Ottakars Stores·Initiated and progressed PCI compliance (gap analysis and recommendation)·Conducted BS7799 gap analysis·Developed.

·Created system security department managing a team of six technical and administrative personnel·Developed and introduced corporate security policy and strategy covering all aspects of security·Devised all security standards and department procedures to support the corporate security policy·Implemented an in-house AS/400 security management system to.