Derek Waugh Email & Phone Number

Angus, Scotland, United Kingdom

Vice-Chair of ANGUSalive, the culture, sport and leisure trust for the county of AngusChair of the Finance and Audit Sub-Committee

Perth, Scotland, United Kingdom

Vice-Chair of the Board of ManagementChair of the Audit and Renumeration CommitteesMember of the Strategic Development Committee

Product Owner for the Keto Strategic Portfolio Management SystemProject Manager for the Create Growth Programme, which was launched by the Department for Culture, Media & Sport (DCMS) to support the development of creative industries.

St Andrews, Fife, United Kingdom

Project Manager for delivery of major business change and IT driven transformation initiatives across the University, including enhancement of Estates maintenance systems and processes, rollout of HR systems and development of School Professional Services.

Glasgow, United Kingdom

PMO Analyst for a portfolio of business systems projects

Aberdeen, United Kingdom

PMO Manager for a major Oil and Gas Operator providing a standardised project execution framework, project assurance and governance for a portfolio of change projects, across all areas of the Operations business.

Inverness, United Kingdom

Programme management of cross-functional teams (consisting of Marketing, R&D, Regulatory, Clinical, Packaging, Labelling and Manufacturing) developing Medical Devices and Diagnostics (Blood Glucose Monitors and Test Strips)

Dundee, United Kingdom

Head of a Software Engineering organisation of over 300 engineers based in the UK and India responsible for development, test and maintenance of Self Service Applications, Software Security Products and Networking Products for Financial, Gaming, Entertainment and Retail industriesOwnership of an organisational change programme to improve Solution Quality, including establishment of an offshore Software Test organisation in Hyderabad, India.

Led a newly formed PMO to improve performance of the Project Management function of NCR’s Engineering Organisation. Initiatives included qualification of organisation's processes to CMMI Level 3 and development of a Project Management Certification programmePerformed project management recovery projects including a programme to define and develop a new range of Self Service Terminals and a programme to globally deploy a new deposit solution.

Established and led a team of managers in Scotland, Canada, US and Holland responsible for Product Management, Development and Global Deployment of ATM Management Service offers. Offers included :Management Services (Currency Management, Fault / Incident Management and Cash and Consumables Replenishment) deployed by Management Centres in US, Holland and Australia, Software Maintenance, Hardware Maintenance, First Line Maintenance and Support Service solutions for ATM and Payment Services Equipment

Definition of Customer Support Service Offers and Support Plans for new Financial Solutions including Scope of Service Definition, Service Costing, Training definition and support tool deployment. Solutions included :An ATM Transaction Switch, a Customer Contact Management solution and a Video Call Centre

Product Manager for Software Products (Management Systems, Communications & Operating Systems).Role included Market Analysis and Segmentation, Development of Business cases, Value Propositions, Product Requirements and Product Lifecycle Management from Concept through Development and Launch to Discontinuation

Remote and on-site support to NCR engineers on products including applications, operating systems and management solutionsDevelopment and presentation of a variety of technical courses & seminars for NCR personnel and customersIdentifying key support requirements and ensuring they were incorporated into new products

Development and support of electronic hardware and software testing solutions for manufacturing.