Derek Williams Email & Phone Number

Mapua, Tasman, New Zealand

Established www.startuptoolshed.com, offering framework, guides, tools, templates, advice, and community forum to startup business owners using a Lean Startup approach.

• Recovered sponsoring CIO confidence and project timelines during outsourcing transition.• Managed senior stakeholder engagement within SAS and client organisation.

New Zealand

• Led $15M transformation for a Local Government client, replacing a 30-year-old ERP system.• Engaged sponsors to define governance, business objectives, and roadmap.• Formed and led a high-performing mixed project team.• Defined current state and future state requirements.• Published an open and engaging RFI to encourage imaginative vendor responses.• Authored and implemented organisational change management strategy.• Influenced change-resistant senior leaders to include change management in ERP replacement.• Recruited and managed Change Manager to realise change strategy through structured communications and engagement.

Wellington, Wellington Region, New Zealand

• Coached project managers to successfully transition target operating model, culture change and agile ways of working transformations impacting all CI staff.• Managed stakeholder engagement and communications to support transition success.• Developed Agile change management approach and metrics when managing change to agile ways of working.• Implemented metrics to demonstrate successful transitions.

Auckland, New Zealand

• Integrated operationally and culturally isolated business units into core ways of working using SAP. • Overcame significant resistance to change.• Implemented new ways of working on the shop floor, in T&G subsidiaries and with supporting vendors.

Auckland, New Zealand

• Led transition of IT services and service management processes from OSSG to newly appointed vendors.• Balanced OSSG objectives with client needs and agile ways of working.• Sustained OSSG reputation for service excellence despite difficult situation.• Coached team in how to apply agile ways of working during client engagements.

Auckland, New Zealand

• Transitioned PMO from inconsistent informal change management practice to structured processes.• Coached project managers planning transitions impacting stores and distribution centres nationwide.

Auckland

• Delivered Digital Transformation Roadmap from CIO/CMO vision• Mobilised programme to deliver transformation to: o Increase commercial revenue. o Improve BI reporting and metrics. o Introduce agile ways of working.

Auckland, New Zealand

• Led recovery of portfolio of retail software projects. • Identified 2 projects unable to deliver ROI, and recommended closure.• Recovered 4 remaining projects after negotiating revised objectives and timelines.

Auckland, New Zealand

• Transformed consultancy practices and processes.• Improved consulting engagement outcomes, customer experience and P&L.• Promoted to Practice Manager accountable for delivery outcomes, client engagement and P&L.• Led key client initiatives, including:o Auckland Council  Led programme migrating data from legacy systems into a unified SAP system during council unification. o Lumley Insurance  Implemented data governance transformation.  Transformed data quality and analytics.  Improved performance metrics and decision making.

Auckland

• CHEP Aerospace o Unified 3 companies acquired by Brambles Ltd into a newly formed global entity, CHEP Aerospace. o Rolled out core processes, training, and technology to branches in 20 countries.• Auckland Council o Implemented project delivery dashboards across the Stormwater portfolio. o Improved ability to intervene in struggling projects.

Auckland, New Zealand

• Established $30M IT Transformation programme.• Improved key vendor relationship.• Mobilised service management and IT infrastructure transformations.

Auckland, New Zealand

• Implemented dual-site enterprise storage capability.• Migrated all Air NZ data to the new storage platform with no unplanned outages. • Commissioned and transitioned dual-site IBM mainframes running Air NZ’s core flight management software. • Designed, implemented and proved DR processes for DR failover between datacentres.