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@directenergy.com
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Derek Wills is listed as Senior Manager, WFM/Reporting/Back Office at Avis Budget Group, a company with 11728 employees, based in Tulsa, Oklahoma, United States. AeroLeads shows a work email signal at directenergy.com and a matched LinkedIn profile for Derek Wills.
Derek Wills previously worked as Senior Manager, WFM, Business Reporting, Back Office Operations at Avis Budget Group and Senior Change Manager at Nrg Energy. Derek Wills holds Bs, Business Administration from Northeastern State University.
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AeroLeads found 1 current-domain work email signal for Derek Wills. Compare company email patterns before reaching out.
Energetic, organized and goal oriented manager with a keen eye for improvement opportunities.. Focused on developing strong teams by understanding and encouraging employees to develop a common vision, while also working with them as individuals to achieve their professional goals. Extensive experience in Management, Project Management and process development/implementation. My ability to build strong relationships has allowed me to consistently deliver an outstanding customer experience.
Listed skills include Process Improvement, Vendor Management, Business Analysis, Leadership, and 37 others.
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A career timeline built from the work history available for this profile.
Tulsa, Oklahoma, United States
Span of responsibility includes Contact Center Workforce Forecasting/Scheduling, Contact and On-Demand Reporting, Vendor Management and Field Operations Support/Updates2022 successful implementation of new WFM, Phone, and IVR systems and corresponding organizational enhancements
Tulsa, Oklahoma, United States
***Via Acquisition Change Management and Process ImprovementImpact Analysis User TestingCommunication PlanCustomer Activities
Tulsa, Oklahoma
Operational (Call Center and Back Office) Business ReadinessImpact AnalysisWaterfall/Agile Methodologies Communication PlanUser Acceptance Testing Approach and ExecutionBusiness RequirementsDeployment ActivitiesProject Management/Coordination
Tulsa, Oklahoma Area
Leader of Call Center/Back Office Operations Teams1,000+ daily tasks-enrollments, exception processing, remittance, quality assurance, projects, testing, complaint resolution, and others. Operational ReadinessOperations BudgetEmployee Engagement/Coaching/Performance
Tulsa, Oklahoma Area
***Via acquisitionCall Center/Back Office supportProcess Improvement and TestingWorkforce ManagementTraining Development and DeliveryIssue ManagementProject DeliveryBusiness Readiness
Tulsa, Oklahoma Area
Call Center (outsourced) support analystLong term staff forecasting and planningProcess Improvement and TestingWorkforce ManagementTraining Development and DeliveryIssue Management
Tulsa, Oklahoma, United States
***Via Acquisition
Tulsa, Oklahoma Area
Process Manager of Multi Site Forecasting and Scheduling on IEX TotalView platform.Vendor ManagementHelp Desk SupportProject ManagementProcess and System ConsultantIssue ManagementSoftware and Process Training
Tulsa, Oklahoma, United States
Other employees you can reach at avisbudgetgroup.com. View company contacts for 11728 employees →
Debbie Pettit
Colleague at Avis Budget Group
New York, New York, United States, United States
View →
MM
Micheal Mitchell
Colleague at Avis Budget Group
Los Angeles, California, United States, United States
View →
CA
Cesar Andres Pecero Cabañas
Colleague at Avis Budget Group
Mérida, Yucatán, Mexico, Mexico
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SG
Sandra Grzesica
Colleague at Avis Budget Group
Greater Marseille Metropolitan Area, France
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LL
Lorri Law
Colleague at Avis Budget Group
Broken Arrow, Oklahoma, United States, United States
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BW
Bridget Whiteman
Colleague at Avis Budget Group
Pearl, Mississippi, United States, United States
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GM
Gladys Mcgregor
Colleague at Avis Budget Group
City Of Cape Town, Western Cape, South Africa, South Africa
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MS
Muhammad Sabir
Colleague at Avis Budget Group
United Arab Emirates, United Arab Emirates
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MP
Mayuri P.
Colleague at Avis Budget Group
United States, United States
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VC
Victor Calero
Colleague at Avis Budget Group
Heredia, Heredia, Costa Rica, Costa Rica
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Quick answers generated from the profile data available on this page.
Derek Wills works for Avis Budget Group.
Derek Wills is listed as Senior Manager, WFM/Reporting/Back Office at Avis Budget Group.
AeroLeads has found 1 work email signal at @directenergy.com for Derek Wills at Avis Budget Group.
Derek Wills is based in Tulsa, Oklahoma, United States while working with Avis Budget Group.
Derek Wills has worked for Avis Budget Group, Nrg Energy, Direct Energy, Alliance Data, and American Electric Power.
Derek Wills's colleagues at Avis Budget Group include Debbie Pettit, Micheal Mitchell, Cesar Andres Pecero Cabañas, Sandra Grzesica, and Lorri Law.
You can use AeroLeads to view verified contact signals for Derek Wills at Avis Budget Group, including work email, phone, and LinkedIn data when available.
Derek Wills holds Bs, Business Administration from Northeastern State University.
Derek Wills is listed with skills including Process Improvement, Vendor Management, Business Analysis, Leadership, Forecasting, Project Management, Management, and Business Process.
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