• Ensured all equipment, radio, computer hardware, software, and network assets were maintained in a functional condition. • Supervised the installation and configuration of commercial and custom application software.• Provided training and assistance to computer users through troubleshooting hardware and operating systems. • Maintained accountability of all computer assets and communications equipment. • Ensured communications assets were fielded to all sub organizations throughout the nation and ensured users were properly trained on new equipment. • Supervised the installation, configuration, and maintenance of all data information system equipment and infrastructure for secure and non-secure networks.• Supported organizational goals by providing network services for over 65 diverse locations throughout the continental United States.• Supervised the installation and configuration of commercial and custom software.• Provided training and assistance for over 9,000-network users across 65 diverse locations within the United States.• Supervised equipment upgrades and ensured proper training was provided for new equipment training in order to maintain the organizations readiness and maintenance of all data systems and communication assets. • Worked with external organizations to resolve problems and develop solutions for data and communications systems.• Mentored, coached, trained, and advised over 20 co-located employees and 9 remote Information System Coordinators strategically placed throughout the United States.• Managed and maintained the accountability and functionality of over 134 air card devices.

• Prospected, processed, recorded, and reported all qualified applicants employment within the organization in accordance with an assigned monthly recruiting quota.• Served as the primary liaison between 12 diverse sub organizations and prospects which covered a total of 31,492 square miles in order to fill critical positions. • Created close working relationships with sub organizations in order to remain abreast with specific manpower requirements and internal processing procedures. • Facilitated and maintained a network with marketing and Public Affairs internally and externally to promote the organizations opportunities.• Complied with established guidelines and procedures pertaining to the appropriate and efficient use of networking resources in order to identify the most qualified applicants for each position.• Obtained 100 percent of the assigned quota with qualified applicants.• Established and maintained an extensive network with key members in the local community which positively impacted the organization for future prospects.• Recruited 285 plus qualified applicants, resulting in job placement for diverse vacant positions to meet organizational shortfalls.