• Responsible for successful delivery of IT solutions based on JDA WMS, IBM Order Management System, Descartes Order Express, Agile WMS, Agile Supply Chain Management System, Kronos Workforce Central, and databases (Oracle, SQL Server, Sybase)• Responsible for establishing and maintaining the strategic roadmap for IT application development and delivery services for North America.• Responsible for $8M annual budget and all associated financial processes.• Manage an IT organization comprised of 18 associates across North America.

• Responsible for integration services, architecture design, and strategic roadmap for North and South America.• Responsible for successful delivery of new application integration solutions across 175+ customers throughout North and South America.• Responsible for on-going run support of application integration services and solutions across North and South America.• Responsible for $6M annual budget and all associated financial processes.• Managed an organization of 20 IT resources located in the US, Mexico, and Brazil.

• Responsible for successful delivery of new application integration solutions across 150+ customers throughout the United States, Canada, and Mexico.• Responsible for on-going run support for integration services across North and South America.• Managed a team of 12 developers that were responsible for executing delivery and support activities.• Managed the application integration aspects of new business pursuits which included responding to RFP’s, creating solution designs, and determining build and on-going run costs. • Assisted in the management of the application integration team budget which includes developing forecasts, cross charging allocations, and managing accruals.

• Managed a team of 3 contract developers responsible for creating and modifying integration solutions.• Managed a team of 2 resources providing on-going run support for application integration services in North and South America.• Managed the cost estimation process for integration development requests.• Led project to migrate 2000+ legacy communication configurations with external customers and trading partners to a strategic B2B communication platform.• Led project to upgrade the centralized strategic application integration platform utilized throughout North and South America by 500+ trading partners.

• Maintained the infrastructure and applications used in Application Integration solutions. The environment included 500+ internal servers and 500+ external trading partners exchanging over 500 million EDI transactions and 5 terabytes of data annually.• Provided support and ongoing consultation to 20+ integration development team members.• Led ongoing process improvement initiatives for application integration systems and architecture which included software upgrades, custom software development, and on-going system performance analysis.• Led system design and implementation of new architecture components that were required to meet customer demands that fell outside of our standard service offering.

• Provided system support for Application Integration solutions.• Implemented multiple process improvements and new standard operating procedures for the support team.• Developed a metrics reporting mechanism to measure support team performance which later became part of the regional KPI’s for IT.

• Utilized project management tools and methodologies to deploy IT application solutions.• Led the implementation of IT solutions through the plan, execute and control phases of the project life cycle.• Served as project lead to deploy a transportation management solution across 20+ locations and a fleet of 400+ trucks.

• Developed & implemented financial plans for individuals and small businesses.• Sold financial products including stocks, bonds, mutual funds, and life insurance.• Maintained and operated an independent office.• Maintained Series 7, 63 and Ohio Life & Health Insurance licenses.

• Aided in teaching students Microsoft Office, Java, and COBOL• Monitored the Computer Information Science department’s computer labs• Graded weekly lab assignments