Derek Wysong is a Chief Operating Officer at Uniters Group. He possess expertise in direct marketing, call center, workforce management, customer experience, customer retention and 44 more skills. Colleagues describe him as "It is rare that you come across a standout talent like Derek, especially when implementing complex software and market research. I had the privilege of partnering with Derek as a client to materialize custom software solutions for his business in a short period of time. Derek has the unique ability to communicate and collaborate both on a business and technical level. He prioritized time to engage on short notice in providing both positive feedback and constructive criticism… Show more" and "Derek is a passionate, energetic, thoughtful leader that brings out the best in others. Derek hired me as a consultant to build a quality program that 'raised the bar' in providing exceptional customer service. I was impressed Derek's leadership in ‘driving for results’ while looking for ways to continuously improve the associate and customer experience. Derek is a very talented Call Center Leader that can be counted on to get desired results through planning… Show more"