Deresh Pithamber
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Deresh Pithamber Email & Phone Number

Contact Center Manager | NQF Level 4 Management, Lean Six Sigma | BPO and CX professional | (Actively seeking new opportunities remote/interim) at Ignition Group
Location: Cape Town, Western Cape, South Africa 5 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 71%

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Current company
Ignition Group
Role
Contact Center Manager | NQF Level 4 Management, Lean Six Sigma | BPO and CX professional | (Actively seeking new opportunities remote/interim)
Location
Cape Town, Western Cape, South Africa
Company size
744 employees

Who is Deresh Pithamber? Overview

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Quick answer

Deresh Pithamber is listed as Contact Center Manager | NQF Level 4 Management, Lean Six Sigma | BPO and CX professional | (Actively seeking new opportunities remote/interim) at Ignition Group, a company with 744 employees, based in Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Deresh Pithamber.

Deresh Pithamber previously worked as Contact Center Manager at Ignition Group and Call Center Operations Manager at Capability Bpo™.

Company email context

Email format at Ignition Group

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Ignition Group

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Profile bio

About Deresh Pithamber

I am a seasoned professional with a proven track record with 18 years experience in the BPO industry , as the Contact Center Manager at Ignition Group, my focus is on driving operational excellence through team building and the application of my NQF Level 4 in management expertise and Yellow Belt in Lean Six Sigma. Previously, I honed my skills in enhancing call center operations at Teleperformance, where the emphasis was on fostering teamwork and leveraging interpersonal skills to achieve our goals. Our team's commitment to collaboration and continuous improvement underpins our success in delivering exceptional service experiences.

Current workplace

Deresh Pithamber's current company

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Ignition Group
Ignition Group
Contact Center Manager | NQF Level 4 Management, Lean Six Sigma | BPO and CX professional | (Actively seeking new opportunities remote/interim)
south africa
Website
ignitiongroup.co.za
Employees
744
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Company profile
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5 roles

Deresh Pithamber work experience

A career timeline built from the work history available for this profile.

Contact Center Manager

Current
Ignition Group

Western Cape, South Africa

NQF Level 4 management, yellow belt lean six sigma

Oct 2023 - Present

Call Center Operations Manager

Capability Bpo™

Western Cape, South Africa

Jan 2023 - Oct 2023

Call Center Operations Manager

Teleperformance

South Africa

Apr 2021 - Jan 2023

Operations Manager Sales/Service

Call Centre International (Cci)
  • Overall management of inbound contact centre operations
  • Development - key strategies contact centre performance
  • Coaching and development of Team Leaders
  • Account maintenance internal/external stakeholders
  • Conducting/Compiling weekly/monthly WBR/MBR/QBR
  • Daily/weekly monitoring of quality/compliance standards
Jan 2013 - Dec 2021

Senior Team Manager / Junior Operations Manager Sales/Service

Call Centre International (Cci)
  • Leadership of inbound sales/service team
  • Management of attendance and attrition
  • Supporting real time management
  • Quality and compliance control
  • Coaching and development
  • Maintaining and improving call centre operations
Mar 2007 - Dec 2012
Team & coworkers

Colleagues at Ignition Group

Other employees you can reach at ignitiongroup.co.za. View company contacts for 744 employees →

JN Joel Naidoo Joel Naidoo Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → JW Jessica Williams Jessica Williams Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → RS Ryan Shaw Ryan Shaw Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → KM Kwanele Mchunu Kwanele Mchunu Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → NN Nadine Naidoo Nadine Naidoo Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → BK Busisiwe Khumalo Busisiwe Khumalo Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → AN Andrea Naidoo Andrea Naidoo Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View → SL Samia Lee Swiegelaar Samia Lee Swiegelaar Colleague at Ignition GroupCity Of Cape Town, Western Cape, South Africa, South Africa View → CP Courtney Petersen Courtney Petersen Colleague at Ignition GroupMitchells Plain, Western Cape, South Africa, South Africa View → SM Siyabonga Mkhize K3Yss Siyabonga Mkhize K3Yss Colleague at Ignition GroupDurban, KwaZulu-Natal, South Africa, South Africa View →
FAQ

Frequently asked questions about Deresh Pithamber

Quick answers generated from the profile data available on this page.

What company does Deresh Pithamber work for?

Deresh Pithamber works for Ignition Group.

What is Deresh Pithamber's role at Ignition Group?

Deresh Pithamber is listed as Contact Center Manager | NQF Level 4 Management, Lean Six Sigma | BPO and CX professional | (Actively seeking new opportunities remote/interim) at Ignition Group.

Where is Deresh Pithamber based?

Deresh Pithamber is based in Cape Town, Western Cape, South Africa while working with Ignition Group.

What companies has Deresh Pithamber worked for?

Deresh Pithamber has worked for Ignition Group, Capability Bpo™, Teleperformance, and Call Centre International (Cci).

Who are Deresh Pithamber's colleagues at Ignition Group?

Deresh Pithamber's colleagues at Ignition Group include Joel Naidoo, Jessica Williams, Ryan Shaw, Kwanele Mchunu, and Nadine Naidoo.

How can I contact Deresh Pithamber?

You can use AeroLeads to view verified contact signals for Deresh Pithamber at Ignition Group, including work email, phone, and LinkedIn data when available.

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