Deric Shea Email & Phone Number

Helping people imacted by natural disasters like hurricanes and floods.

Worcester, Massachusetts

Greater Boston Area

Greater Boston Area

• Owned the technology vision, implementation and deployment of the solution• Led development of our ecommerce system and web presence with part-time staff• Built C#, .NET based, video capture, linear editing, packaging, and delivery system• Drove the strategic shift from on-line to in-person model based on market demand• Implemented ecommerce system, web store front, SEO and electronic ticketing• Responsible for development, QA, production, support, finance, and legal

Greater Boston Area

Very early stage start-up targeting a unique technology solution to disrupt the celebrity and sports talent memoribilia market.

Hearts for Heat is a community based non-profit focused on suppling heating assistance to those in need

Provide insight, guidance and techniques to later stage startups needing to accelerate change, develop leaders and scale organization in order to meet market demands

• Led staff of 330 across seven sites with $35M budget for Data Protection, Archiving, Content Collection, and Cloud Storage• Built .NET and Linux based client/server applications targeting backup, storage, and archiving• Delivered products in both traditional and SaaS models• Increased productivity by driving clarity of mission and tying strategy to everyday work• Developed on-shore/off-shore strategy for both in-house and outsourced team• Drove shift from waterfall/spiral to Agile/Scrum

• Drove consistent, predictable execution, improved quality, customer focus and time to market.• Instituted well rounded SDLC and PMO processes• Created a startup-like “get it done” mentality• Instilled a culture of responsibility and passion improving productivity and morale

* Successfully directed staff spread between the US and India responsible for Quality Assurance, Continuing Engineering, Tier 4 Escalation, Technical Publications, Program Management and Tools driving the quality mission for the business unit.* Drove tiger team effort to reduce defect backlog in contact center product. Directed initiatives to drive quality process up stream in the development process including code reviews, code coverage and defect repair verification. Directed teams to overhaul deployment documentation and training reducing failed installations and upgrades.* Realigned business unit development process to comply with Cisco standards to drive quality, schedule integrity and content management. Reduced missed commitments and late schedule dramatically while meeting all major commitments.

* Filled Chief of Staff role for Technology Group of five business units with 1,600 staff members. Drove cross business unit initiates on behalf of the Group Vice President including operational assessments, quality improvement programs and strategic planning ensuring mission and vision alignment from all business units.* Drove business integration of two acquisitions ensuring smooth transition into Cisco. Ensured both acquisitions maintained revenue streams and customer satisfaction while transitioning to Cisco methods and culture. Drove the integration of acquired technologies into Cisco product lines providing cohesive “story” for sales teams and customers within 90 days of close.

* Built team of 40 development engineers, quality engineers, tech writers and marketing to design and develop an enterprise internet name and address management system. Ramped team from 20 to 40 over a 120 day period and delivered phase one of the project within 9 months.

* Drove the legal closing of the acquisition of American Internet by Cisco System. Managed all legal, contract, finance and treasury aspects of reaching a definitive agreement and executing the close within 40 days. * Managed all aspects of Technical Support, Finance, Legal, HR, IT, Telecom and Facilities. Built scalable, efficient organization that increased services while supporting rapid corporate growth while reducing staff. Maintained a high degree of customer satisfaction for both external and internal customers.* Built strong Technical Support organization that maintained a highly referenceable customer base while participating in the sales process by “demonstrating the company” to prospective customers. Directed the development of a suite of customer, partner and internal product training.

Developed and supported compiler and operating system products

Software development for commercial language compilers

Ms, Computer Science

Ba, Math

Math/Physics