Derick Burton Email and Phone Number

RALS product SME for Operations with emphasis on LIS Interfacing, providing functional and technical expertise for the creation of implementation projects, and strategic vision for integration opportunities

Managed team of 5 Interface Analysts responsible for Interface implementations. Developed procedures & processes that promoted Interface development, reduced onboarding time, streamlined efficiency for Interface resource requests, and optimizing Interface resources through specialization. Over 8 years of experience implementing & trouble-shooting HL7 Interfaces.

Implemented, coded, and customized ORM, ADT, and ORU Interfaces on multiple platforms for EMR/HIS and LIS systems such as Epic, Cerner, Vista, and Meditech. • Developed scripted & HL7 interfaces supporting a web-based platform for 80+ types of point of care instruments (glucose, blood gas, hemoglobin, coagulation, urinalysis, infectious disease)• Implemented scripted (PowerShell) & HL7 interfaces (Visual Basic and JavaScript/JSON (Mirth engine)), performing extensive SQL data mining and analysis• Led project stakeholders through project scope, milestones, and timelines for testing, validation, and go-live• Trained end users on result management through the RALS-Web3 application and Interface override customizations for their unsolicited and solicited workflows • Resolved Tier 3 Interface support investigations for 15+ member customer support team, identifying root cause, trend code documentation, and assessing resolution codes in Salesforce• Follow-up analysis of trouble-shooting investigations for software action requests and potential CAPA escalations• Salesforce tracking & documentation for project progress; storing backup scripts in repository (GitTFS (GitHub))