Derick T Email & Phone Number

United States

United States

• Providing 24/7/365 real-time monitoring of security tools, dashboards, and email alerts.• Reporting security incidents using ServiceNow ticketing system for events that become a declared incident and require Tier 3 Incident Response review.• Performing triage on alerts by determining their criticality and scope of impact.• Investigating, analyzing, and processing endpoint alerts using SIEM tools; CISCO Firepower, FireEye HX, Symantec End Point Protection, CrowdStrike, Splunk Enterprise Security (Splunk ES) and OSINT tools.• Triaging and investigating alerts coming from cloud endpoints such as CloudTrail and Guard Duty.• Reviewing and collecting asset data; indicators of compromise, logs, configurations and running processes, on these systems for further investigation and reporting.• Involved in planning and implementing preventative security measures and in building incident response and disaster recovery plans.• Investigating, analyzing, and processing retroactive and reported phishing email alerts from IronPort while following standard operating procedures. Use O365 Threat Explorer to analyze, scope and determine the recipients of the phishing emails withing the company.• Evaluating and processing Web Site Review Requests from internal users to access blocked websites using OSINT tools.

• Resolved complex technical issues that arose on client computer using troubleshooting• Effectively made recommendations to IT users on selection of hardware and software• Successfully administered user accounts, Exchange mailboxes, and security and distribution• Managed assets inventory and deployed desktop images to end users.• Worked directly with HR dealing with New Hire Onboarding Process and trained

Education record

Bachelor'S Degree, Information Technology