Derick Monteiro Email & Phone Number

Dubai, United Arab Emirates

Collaborating with the duty officers & flight supervisors to ensure passengers are delivered a high end customer service - Managing different areas in the airport right from check in, boarding gates, transfer desk & baggage services - Assisting some of the leading airlines in the region with document checks, passengers safety & onboarding- Continuously learning different airlines software systems such as Altea, Dmacs, Sprint, Sita & ASconnect- Coordinated & managed calls of passengers during the covid pandemic

Dubai, United Arab Emirates

- Marketing Executive for Mother, Baby and Child Magazine- Handling various exhibitions and events for one of the region's leading magazine - Promoting different brands in these events to attract the companies target audience and to ensure customers are catered to. - Coordinated with different nurseries to promote the companies brand - Responsible for calling & sending emails to attract potential new clients to the company

Dubai, United Arab Emirates

Managed to gather data of commuters in terms of their mode of transportation & preferences within the region - Maintaining logs of the results which were captured to identify certain modes of transportation pattern within the region - Feeding questionnaires & surveys from our face to face gathered information into a company created software

Dubai, Dubai, United Arab Emirates

Consulting with students in suggesting different universities oversees to cater their personal preferences & criteria - Handling large volume of calls & emails of potential students who are interested in studying oversees to ensure a smoother service delivery - Initiating various approaches to the management in improving and attracting a new target audience of students eager to pursue a degree abroad