Analyze and interpret diverse financial data while working closely with senior management.Prepared comprehensive month-end financial statements totaling $15M+ monthly. Data used to adjust pricing on a monthly basis for both government and commercial entities.Analyzed shipping costs and discovered 10+ cities consistently incurring late fees. Formulated plans with management to reduce shipping times which resulted in excess of $3M+ savings for Accord Healthcare.Spearheaded quantitative analysis of failure to supply trends from McKesson and identified inaccurate billing of $2M+. Worked closely with management to develop strategies to protect Accord’s financial liability in the future.

Sales Systems SpecialistCoastal Beverage Company, Farmville NC 2012-PresentApplied technical analyst background and served as the main source of expertise for all sales, database, technical analysis, and statistical issues. Tracked sales revenue of $4,000,000+ monthly for 35+ sale staff members. Identified areas for new growth, developed speed to market objectives for all new product launches, and helped the center increase revenues 7.5% in 2 years. Controlled support costs by streamlining the analyst functions through an overhaul of the client database system. Unproductive labor-hours decreased by over 25% thus enhancing work quality. Analyzed Telesales role to identify areas for improvement. Diagnosed 100+ points for improvement and formulated guidelines for new hires. Mentored new Telesales hires on procedures which led to a 15% increase in productivity in the past 12 months. Established company guidelines for analyst position which were then implemented in all 4 service centers as a long-range solution for the sales system specialist role.

Telecommunications Technical ManagerNokia Siemens Networks (Formerly Embarq/Sprint), Greenville NC 1998-2008 Hand-picked as lead technician on centers largest company wide conversion to C2P. Supervised, planned, and executed center wide conversion and developed standard operating procedures for centers 50+ employees. Total project cost over $10,000,000. Orchestrated 30+ upgrades on Nortel DMS-100 switches. Trained 10+ engineers on proper upgrade procedures and documented procedures for future upgrades. Proactively investigated switch logs and identified areas of future concern. Conveyed findings and devised guidelines, potentially reducing outages by 15%.

Night manager of a grocery store. Supervised all employee's during the evening/night shift, provided customer service, counted down cash drawers, and completed any other duties the store needed to run properly during this time period.

I conducted a four month internship in the fall of 1997 where I was responsible for installing PBX systems in consumer retail outlets like Rite Aid, CVS, Eckards, etc. I lead my group of individuals in evaluating the customers current PBX system and devising a plan to incorporate the new system. We had to find innovative way to run cables and attach the new PBX system all while the store was operational for business.

Started off initially as a bag boy but was quickly promoted to the position of frozen food manager. I was tasked with ensuring inventory for the department, providing exceptional customer service, and working with other departments to provide a great overall customer experience.