• Develop pricing strategy and set transportation rates for $300 million portfolio of oilseeds and related products.• Conduct detailed market analysis to ensure marketplace competitiveness while increasing overall portfolio profitability.• Manage the publication and renewal of public tariffs for grain shipments.

• Clarified and enhanced processes for the rating of revenue empty carload movements• Documented, tracked and resolved systemic rating issues, resulting increased auto-rating of waybills, faster invoicing and reduced workload.• Represented CP's interests on a Railinc industry forum regarding potential changes to interline settlements.

• Conducted detailed investigation into invoicing problems, rating inaccuracies, and interline settlement issues resulting in improved revenue collection.• Implemented proactive measures to reduce or eliminate the recurrence of problems.

• Investigated cost trends, labour discrepancies, and invoice problems to drive profitability in the business unit.• Trained managers on financial management processes, and lead monthly reviews to identify financial gaps, factors impacting labour costs, and actions to meet financial targets.• Provided remote guidance to Vendor Management Teams in Vietnam and China• Created and documented a new process for managing budgets for cost recovery accounts.

• Developed reports of operational and financial metrics for senior managers, to assess trends, target attainment and areas of potential improvement in labour productivity.• Led project to identify and correct improperly billed real estate, saving the business unit over $400,000.• Managed labour distribution process to enable efficient billing by directing labour costs across multiple accounts from a single billing code.• Collaborated with colleagues globally to develop a proprietary IBM workload measurement for Server Services, and managed the rollout of this measurement throughout Canada from training and data collection, to reporting and analysis.• Provided support and education related to the implementation of financial cost codes to ensure consistency with IBM business controls and financial structures.• Contributed to a project to automate the billing of costs from India, Argentina and Brazil to accounts in North America.• Shared results and ideas in global forums to identify best practices and standardize measurements across the various geographies.