Derik Iverson Email & Phone Number

Saint Paul, Mn, Us

-Lead digital banking scrum team in Agile methodologies and scrum practices-Ensuring the proper use of collaborative processes and removing impediments for the scrum team-Schedule and facilitate, scum events, meetings, and decision-making processes-Monitor progress and performance to help teams make improvements

St Paul, Minnesota, United States

Work side by side with other product managers and UX in the development and management of digital products.-Gathering requirements and driving user stories through design, deployment, and enhancement-Development of business cases through collection of data, analytics, and market research-Coordinate with UX/UI designers and copy writers on the development of wireframes to advocate for and bring to life the member experience-Write user stories, ensure development… Show more Work side by side with other product managers and UX in the development and management of digital products.-Gathering requirements and driving user stories through design, deployment, and enhancement-Development of business cases through collection of data, analytics, and market research-Coordinate with UX/UI designers and copy writers on the development of wireframes to advocate for and bring to life the member experience-Write user stories, ensure development items are being completed, and provide direction and clarification on requirements as needed-Partner with teams across the organization to ensure alignment with requirements and keep stakeholders informed-Partner with QA to ensure test cases are complete and represent requirements Show less

Greater Minneapolis-St. Paul Area

• Coordinate and maintain close communications and strong working relationships with the CXPA valued global members.• Present positive, upbeat and energetic member support in response to daily member questions and help requests.• Communicate with and proactively engage members to drive participation, encourage member ownership and community sharing.• Serve in the capacity of a connector, seeking out networking opportunities among members and making appropriate member… Show more • Coordinate and maintain close communications and strong working relationships with the CXPA valued global members.• Present positive, upbeat and energetic member support in response to daily member questions and help requests.• Communicate with and proactively engage members to drive participation, encourage member ownership and community sharing.• Serve in the capacity of a connector, seeking out networking opportunities among members and making appropriate member connections.• Work with members to plan, coordinate and execute programming for the community to include webinars, committee calls and the logistics for other community programs. • Contribute toward ongoing membership and engagement initiatives through member outreach.• Participate in team strategic sessions and help drive key initiatives and programs to grow our membership and membership renewals.• Onboard, coordinate, coach, and train volunteers in numerous positions and programs including our networking event planning program and CX Day holiday celebrations/educational offerings. Show less

Greater Minneapolis-St. Paul Area

Work closely with the Customer Experience Professionals Association as my sole client in the tasks below:• Coordinate and maintain close communications and strong working relationships with the CXPA valued global members.• Present positive, upbeat and energetic member support in response to daily member questions and help requests.• Communicate with and proactively engage members to drive participation, encourage member ownership and community sharing.• Serve in the capacity… Show more Work closely with the Customer Experience Professionals Association as my sole client in the tasks below:• Coordinate and maintain close communications and strong working relationships with the CXPA valued global members.• Present positive, upbeat and energetic member support in response to daily member questions and help requests.• Communicate with and proactively engage members to drive participation, encourage member ownership and community sharing.• Serve in the capacity of a connector, seeking out networking opportunities among members and making appropriate member connections.• Work with members to plan, coordinate and execute programming for the community to include webinars, committee calls and the logistics for other community programs. Draft and execute specific member communications.• Contribute toward ongoing membership and engagement initiatives through member outreach.• Participate in team strategic sessions and help drive key initiatives and programs to grow our membership and membership renewals. Show less

Greater Chicago Area

Supervise sales floorHead of store operationsSuccessfully close sales and build clientele by scheduling self-generated appointments and offering excellent customer serviceBuild styles for all customers' needs, including casual, business, and formal-wearBe the go-to for Men's fashion tips and styling adviceAnalyze reports and develop store programs to ensure the business builds year after yearCoach a five member team on the sales floor to maximize each sale

Chicago, Il

Produce creative written content for:Product descriptionsEmail campaignsStore signageBlogsWeb needsManage Social Media content and advertisingCoordinate in-store eventsWork with PR Representatives on gift guide placements, blogger product reviews, and press oppsOn-Camera personality for product demosSound design store music playlists

Master Of Business Administration - Mba

Bachelor Of Fine Arts (B.F.A.), Theatre, Acting Emphasis

Activities and Societies: Student-run Theatre Publicity Director for Stage 2 Theatre Semester-long intensive of Anton Chekhov and Henrik.

Certificate, User Experience/User Interface Design

Studied the principles of: User-Centric Design Research Visual Prototyping and Wireframing User Interface Development Web Prototyping

Certificate, Personal Training And Group Fitness

Studied to teach group fitness classes. All classes at MCTC partnered with the American Council of Exercise (ACE)