Derion Johnson Email & Phone Number

Responsible for verifying source document accuracy and preparing audit reports daily.Audits cage, slot banks, vault, soft count, and table games to verify and record revenue and conducts investigation into variances.Reviews casino documents for gaming regulation violations and procedural deficiencies and works with casino departments to correct those.

Monitors the operation of all food beverage outlets to ensure compliance with company standards and procedures and all federal, state, and local liquor regulations.Monitors staffing levels of all Food and Beverage outlets and adjusts according to business needs.Supports the F&B Manager in establishing budget goals and objectives and monitoring financial.

Resolved customer concerns and issues with strong verbal and negotiation skills.Supported customers with online billing and account issues.Supported customers with technical issues they may encounter on their iOS devices.Handled a large volume of phone calls daily.Consulted with other departments to resolve and create effective solutions for our.

Performed weekly food order and ensured the best products were received in a timely manner.Oversaw employee work in front and back of house to ensure compliance with company policies and regulations.Supported the Food and Beverage Director with achieving labor and food cost goals.Responsible for customer satisfaction. Resolved any complaints or issues as.

Hospitality Management

Honors High School Diploma