Collaborate with senior managers in the development of performance.Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.Set strategic goals for operational efficiency and increased productivity.Analyze current operational processes and performance, recommending solutions for improvement where necessary.Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed.Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.

• Design and implement business strategies, plans and procedures• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance)• Lead employees to encourage maximum performance and dedication• Evaluate performance by analyzing and interpreting data and metrics• Write and submit reports to the CEO in all matters of importance• Participate in expansion activities (McLeod Integration, North East Sales Division, etc.) • Manage relationships with clients

• Discover new markets and locate future opportunities for business growth.• Develop quotes and proposals for prospective and existing clients. • Conduct site visits and sales meetings with clients. • Fosterer long-term business relationships with clients through meetings and follow-ups. • Develop client-specific strategies aimed at achieving revenue and gross profit. • Train newly hired salespeople according to company policies and procedures.• Utilize networks and leads to contact potential clients and recruit new employees. • Draft and negotiate contract terms and requirements during business deals. • Monitor customer preferences to determine focus of sales efforts. • Manage sales team to consistently achieve growth and hit sales targets.

• Schedule drivers to make freight deliveries or collect shipments and packages.• Communicate with customers about freight details, delivery or pickup times, and special handling requests.• Plan pre-determined routes and accommodating route changes as needed.• Prepare dispatch documents, as well as generating freight bills and invoices.• Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.• Keep track of transportation regulations and laws to ensure that truck drivers comply.• Review drivers’ logs, including dispatched calls and arrival times.• Monitor truck repairs and maintenance schedules• Log customer shipping schedules and complaints.