It Systems Administrator
CurrentMaintaining continuity of the agency’s databases associated with programs, permanent collection, human resource, and administrative operations. Recognizing and documenting data irregularities or issues, identifying needs. Developing and implementing new operational workflows and managing required solutions.Ensuring grant application portal (SmartSimple) accessibility and user satisfaction. Anticipating issues, responding to questions or concerns, and taking action to resolve any actual or potential problems.Preserving working relationships with database service providers and collaborating with providers during the development, implementation, and updating of databases. Resolving complex issues and implementing of revisions and updates.Researching options for development of new databases and software, updating of existing databases, and recommendations to Management regarding the selection of off-the-shelf databases, the development of custom databases, and the enhancement of existing databases.Providing staff with training that facilitates capacity building and knowledge of best practices on the use of the agency’s databases, data, and reports, and the online application portal.Managing designated Office 365 administrative centres through Exchange Online, including identified e-mail functions.Recommending procurement and implementation of technological resources, including hardware, software, peripherals, services, and support mechanisms.Providing advice and direction on SharePoint and the expansion of its use in the agency, including the development of workflows through Power Automate.Maintaining the agency’s domains and managing related and required license renewals.