Answered telephone calls from customers to provide customer support for Cellular Company.-First line troubleshooting for cellular devices.-Activation/Deactivation/Porting/Clearing port out errors for cellular devices.-Processing Payments, educating customers on past due payments and procedures due to non-payments.-Sold all cell phone products and services.-Mentor during new hire training during 2020 and 2021.-Taking high stress escalation calls over the phone.

A dishwashing position at the Marketgrill Resturaunt inside of a Hyvee.

Managed the job research computer lab for non-profit organization.-Instructed Resume Building and Beginner Computer and Internet use classes for clients 3 days a week.-Assisted clients of all ages in job searching-Assured that all clients adhere to the facilities rules inside of computer lab.-Oversaw general upkeep of computers and installation of software.