Derren E. Email & Phone Number

Aurora, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Lead the team in the deep analysis, development and implementation of customer incentive programs to support the sales volume and profitability targets- Collaborate with the Sales and Marketing Divisions to leverage their tools to amplify effectiveness and efficiencies of the customer incentive programs- Directly communicate the programs with the President for approval and to the field staff to provide insights/strategy in support of the partnership with the Dealers- Lead the team responsible for maintaining, analyzing and reporting the Divisional Contribution Margin for the short and long term in partnership with F&A- Responsible for managing the partnership with Toyota Financial Services

Toronto, Ontario, Canada

- Lead the team responsible for Long-term product strategy for all Toyota and Lexus (3-10 years) including GHG and ZEV vehicles considering the voice of the customer and company vision/goals- Developed and implemented a new function/team in Product Planning to improve the internal product and pricing strategies and content understanding to support all areas of the company called Product Advocacy

Torrance, California, Usa

- Responsible for leading the development and implementation of lifecycle management strategy, processes and tools for all Toyota/Lexus vehicles. This included the establishment of the review and approval processes across divisions, executives and multiple TMC Divisions- Lead the creation and implementation of standardizing the process and schedule for all Product Planning milestones and efforts to improve the efficiency and effectiveness of the Division- Communicated best practices and insights to Toyota Canada to improve the relationship and processes/tools- 1st Toyota Canada Management level Intercompany Transfer to Toyota North America (California) into the Product Planning Division (second position)

Torrance, California, Usa

- Lead the team which developed market based price strategies to achieve the volume and profit targets for Toyota, Lexus and Scion vehicles- Negotiated vehicle pricing with TMC and TEMA, through consensus building within TMS- Presented price proposals, analyses and rationale to Executive Management for approval- Partnered with TMS Sales Division to communicate the pricing strategies and negotiation results internally and externally- Communicated best practices and insights to Toyota Canada to improve the relationship and processes/tools- 1st Toyota Canada Management level Intercompany Transfer to Toyota North America (California) into the Product Planning Division

Toronto, Ontario, Canada

- Lead the team responsible for developing and communicating the Short, Mid and Long Term (1 mth to 10 yrs) Sales plans for all Toyota Lexus and Scion vehicles and the industry/segmentation forecasts- Lead the team responsible for all vehicle related industry related sales reporting including analytics and communication

Toronto, Ontario, Canada

- Lead the team responsible for the product planning and pricing strategies and activities for all Toyota and Lexus vehicles- Researched, analyzed, proposed and implemented product strategies in accordance to the voice of the customer in the short and mid term. This included major/minor product changes and lifecycle management- Responsibilities included the development of market based pricing strategies to achieve the volume and profit targets for Toyota, Lexus and Scion vehicles including twice a year General MSRP increase studies- Negotiated vehicle pricing with TMC, through consensus building within TCI including the presentation of the price proposals, analyses and rationale to Executive Management for approval- Partnered with TCI Sales and Marketing Division to communicate the product and pricing strategies internally and externally

Responsible for the management of the Accessory Planning, Product Development, Quality and Pricing areas for all Toyota, Lexus and Scion Accessories. This area consists of thirteen team members and contributes to over $100 million in revenue per year.• Manage the planning of accessories to determine the sales opportunities for each vehicle and cross vehicle line.• Manage the product development of accessories to meet the Toyota engineering standards, quality standards, costing and time targets.• Manage the quality of accessories to mitigate risk and improve the quality of accessories. • Manage the procurement process and cost/pricing structure of all accessories to provide competitive pricing and support corporate profitability.• Establishment and growth of global partnerships to support the efficient acquisition of accessories in the Canadian market and the export of Toyota Canada’s accessories to other Toyota global distributors.• Manage the continuous improvement of process or the development of new processes.

Responsible for fixed operations support activities to 15 Toyota Dealers in Ontario and these activities included:• Maximizing the sale of genuine Toyota parts through Dealers.• Counsulting with Dealership management regarding the profitability, customer satisfaction and proper operation of service and parts departments within the assigned district.• Communicating and administering Toyota service and parts policies, procedures and philosophies with Toyota Dealers to ensure and maximize customer satisfaction/retention.

Responsible for managing specific product development projects for Genuine Toyota and Lexus Accessories that meet Toyota’s Engineering Standards and Specifications along with the cost and time targets in order to contribute to overall company profits.• ‘Cradle to Grave’ product development projects including Toyota Japan approval.• Procurement and cost/price structure responsible for assigned product lines.• Project Management responsible for all aspects of each project.

Responsible for the development, implementation and maintenance of the Toyota Customer Service Marketing Program (TSM). • TSM is the standard for Dealership Parts and Service operations in Canada which includes the application of Toyota Business Practices and content from Toyota Production System into the daily operations of the dealerships service department.• Manage the implementation and maintenance of TSM through the completion of in Dealership Parts and Service evaluation and certification for all Toyota and Lexus Dealers.

Responsible for supporting the development, implementation and sustainment of Logistic improvement projects related to Toyota Canada’s Parts Distribution Centre and Vehicle Processing Centres.• Supported the design and build of a brand new Parts Distribution Centre in Richmond, BC. Supported the move from the old Parts Distribution Centre to the new Centre without the Dealer service rate reducing.• Developed and implemented a Bar Code based logistics system at the Vehicle Processing Centres.• Supported the development and implementation of a Bar Code based system at the Parts Distribution Centres.

Responsible for supporting the PPO (Post Production Option) activity at the three Vehicle Processing Centres.• Responsible for forecasting all PPO part requirements and facilitating the placement of the orders.• Responsible for supporting communication between Vehicle Processing Centres and other Departments at Toyota Canada.

Responsible for supporting the training of Dealership Product Advisors through the creation of training guides and competitive information bulletins.

Business Economics

Business Administration - Automotive Marketing

Education record