Derren Jesson Elite Business Coach Email & Phone Number

Calgary, Alberta, Canada

Entrepreneurs, STOP going around in circles! 3 Sixty Digital Solutions is your partner for starting and scaling your business.BRANDING STRATEGY SUCCESS MAPPING TECH SOLUTIONS

Mill Bay, British Columbia, Canada

Mill Bay Handyman, your one stop chap for home maintenance and odd jobs! Serving Mill Bay and Cobble Hill areas. Specializing in a wide range of jobs from smoke alarm replacement, driveway cleaning, and repairs to setting up a new home WiFi network.

Duncan, British Columbia, Canada

Service Manager for Ford Dealership. Responsible for twenty-one staff, managing all department daily operations including scheduling, setting/achieving targets, budgeting and customer satisfaction. Liaise with the manufacturer to ensure manufacturer targets and processes are adhered to. Responsible for staff motivation and if necessary discipline.

Duncan Bc, Canada

Selling new and used cars, trucks and SUV's. My aim is to create long term relationships with my customers and to deliver a memorable purchase experience. I am responsible for working with customers to help them decide which vehicle will best suit their needs and budget as well as negotiating a sale that benefits both the customer and the business.

Morzine, France

I was on sabbatical travelling Europe and studying French. Doing so, by looking after a chalet in Morzine, France.

Chingford, Essex, Uk

Ensuring exceptionally high level of customer service. Responsible for management of a team of five individuals, achieving monthly financial targets, and exceeding sales goals. Significant achievements: initiated and organised daily operational team meetings, developed strategic communications link with service and body repair specialists.

London, Uk

Driving sales of custom insoles and recovery footwear, developing new business and cold calling a variety of B2B prospects from Safety, Sports, Medical to Outdoor retailers. Training retail staff on product specifications and sales techniques. SOLE reassessed their global positioning, resulting in my being made redundant.

Enfield, Uk

Responsible for direct customer contact for the duration of a service visit and for managing a team of three Technicians and for upselling BMW products and services. Also, through accurate costing of retail and warranty job sheets, ensuring maximum profit using the Kerridge/ADP Autoline DMS.

Stratford, London, Uk

Reporting to the General Aftersales Manager I was responsible for fifteen Technicians and four reservation booking staff. The main focus of the role was on increasing profitability and customer satisfaction. Due to the location of the Dealership it was closed when the London Olympics was announced.

City Of London, Uk

Responsible for direct customer contact for the duration of a service visit and for managing a team of three Technicians. I was able to build strong relationships with both my customers and team of Technicians.

City Of London, Uk

Responsible for liaising directly with customers who were experiencing technical issues with their car. It involved discussing the problem with the driver to gain as much information as possible to pass onto the Technician. I would carry out road tests if required and then test the vehicle after the repair was carried out to ensure the problem was fixed. I also initiated a program to pre-check vehicles that were booked in to ensure all relevant parts were in stock and call customers to discuss vehicle issues before visiting the Dealership.

City Of London, Uk

As a qualified BMW Technician and Senior Technician I was responsible for servicing, fault diagnosing and repairing all motor vehicle related mechanical, electrical and electronic systems to the highest standard. It was a role that I found both challenging and enjoyable. There is nothing quite like receiving a BMW with a fault and a resulting unhappy customer, solving the vehicle problem, fixing it and returning it to a satisfied owner.

Bishops Stortford, Hertfordshire, Uk

As a BMW Apprentice I was enrolled into an industry leading training program which consisted of on the job experience and intensive college based learning. Due to my previous experience and training in engineering science I was able to progress quickly. By year two I was working unassisted and was servicing and repairing customer vehicles. The training quickly taught me the value of doing things correctly at the first opportunity and the importance of attention to detail with the seemingly unimportant details.