In my role as a Whisky Bar Manager, I lead a team dedicated to providing top-notch service in a refined environment. I meticulously curate our whisky collection, offering a diverse range to cater to connoisseurs and newcomers alike. From staff training to event coordination, I ensure every detail contributes to a memorable whisky journey for our patrons.

 Coordinating daily restaurant management operations Responding efficiently and accurately to restaurant customer complaints Deliver superior service and maximize customer satisfaction Organize and supervise shifts Events, wedding & catering planning for customers Restaurant safety and hygiene control Promote the brand in the local community through word-of-mouth and restaurant events Appraise staff performance and provide feedback to improve… Show more  Coordinating daily restaurant management operations Responding efficiently and accurately to restaurant customer complaints Deliver superior service and maximize customer satisfaction Organize and supervise shifts Events, wedding & catering planning for customers Restaurant safety and hygiene control Promote the brand in the local community through word-of-mouth and restaurant events Appraise staff performance and provide feedback to improve productivity Train new and current employees on proper customer service practices Recommend ways to reach a broader audience (e.g. discounts and social media ads) Marketing strategy for events, restaurant & catering services Control operational costs and identify measures to cut waste Show less

Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions Ensure exceptional quality of all ingredients, preparations and plating of food items Control labour and operating expenses through effective planning , budgeting, purchasing decisions, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit Ensure that clear… Show more Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions Ensure exceptional quality of all ingredients, preparations and plating of food items Control labour and operating expenses through effective planning , budgeting, purchasing decisions, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit Ensure that clear feedback is provided to the entire kitchen team, floor staff & management Access the need for and report necessary kitchen repairs Manage assigned staff, including scheduling, training, performance feedback, discipline, investigations and terminations Work closely with the manager on costing, production and control for proper recipe execution and waste management Stocks ordering, researching for suppliers, price comparing & cost control Monthly special / promotion menu creation to attract guest Show less

 In the absence of the Restaurant Manager carry out the daily operation of the restaurant ensuring effectivecommunications of all required standards to all employees Undertake to deal with any guest complaint in a professional, helpful and friendly manner at all times Conduct all stocktakes and equipment inventory every month Perform related service duties as required throughout service periods Liaise with guest regarding any complaint, take action as necessary, and… Show more  In the absence of the Restaurant Manager carry out the daily operation of the restaurant ensuring effectivecommunications of all required standards to all employees Undertake to deal with any guest complaint in a professional, helpful and friendly manner at all times Conduct all stocktakes and equipment inventory every month Perform related service duties as required throughout service periods Liaise with guest regarding any complaint, take action as necessary, and report to Restaurant Manager Work in any area requiring additional staffing including kitchen To perform any other duties as designated by the Restaurant Manager To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment Show less

Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practicesSeason and cook food according to recipe or personal judgement and experienceSubstitute for or assist other cooks during emergencies or rush periodsCoordinate and supervise work of kitchen staffPortion, arrange, and garnish food, and serve food to waiters or patronsHousekeeping & equipment cleaning if necessary and following the cleaning scheduleConsult with… Show more Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practicesSeason and cook food according to recipe or personal judgement and experienceSubstitute for or assist other cooks during emergencies or rush periodsCoordinate and supervise work of kitchen staffPortion, arrange, and garnish food, and serve food to waiters or patronsHousekeeping & equipment cleaning if necessary and following the cleaning scheduleConsult with supervisory staff to plan menus, taking into considerations factors such as costs and special events needsPrepared all food items in a hygiene and timely manner Show less

Attend client meetings and assist with determination of project requirementsAssist the Project Manager in the drafting and issuance of project proposal, tenders, budgets, cash flow and preliminary schedulesPrepare project organizations and communications chartsChairs site meetings and distribute minutes to all project team memberTrack the progress and quality of workEnsure clients needs are met in a timely and cost effective mannerOil & Gas Piping… Show more Attend client meetings and assist with determination of project requirementsAssist the Project Manager in the drafting and issuance of project proposal, tenders, budgets, cash flow and preliminary schedulesPrepare project organizations and communications chartsChairs site meetings and distribute minutes to all project team memberTrack the progress and quality of workEnsure clients needs are met in a timely and cost effective mannerOil & Gas Piping DesignAuto-Cad 2D Drafting & DrawingEnsure workers have all the safety equipment needsMaterials ordering & manpower managementLead the team to complete project in timeKnowledge of piping, gas pressure, equipment & tools, piping parts & etc. Show less

 Maintain and develop good relationship with customers through personal contact or meetings Mush act as a bridge between the company and its current market and future market Help management in forthcoming products and discuss on promotions Provide proper information, guidance and support to the clients Analyse the competition brand closely Review own performance and aim at exceeding target every month Provide accurate feedback on future buying trends to employer

 Run & share the company with 1 friend at age 18. Hired 3 experience Car Mechanic run the show Learning while working at the same time Sound system wiring Ordering & purchasing materials from suppliersReason : Business closed down due to poor management of cash flow, poor location & lack of experience

 Greeting customers with a smile Maintain a fast speed of service, especially during rush periods Take order from customers and input their selections into restaurant’s computer system Process large order of event Assemble orders on tray or in bags depending on the type of order Maintain restaurant cleanliness Partnering with other Crew and Managers to meet target goals during shift