Managed accounts for imaging under Letter of Protection, Health insurance and Lien Company vendors in Texas, Colorado, Arkansas and Florida. Worked closely with Attorneys on accident cases. Responsible for working Insurance Denials and filing appeals with Health Insurance Companies to obtain payment for Imaging services rendered. Reviewed CPT Coding, EOB Remark Codes, COB’s and verifying patient benefits to locate trends to reduce the number of denials received. Follow up on accounts for payments after appeal. Posting payments, adjustments and train various employees on accident case reductions and collecting of accounts. Serve as back up in HIM/ROI department on releasing PHI by authorization and/or Subpoena to all firms, referring physicians and document retrieval agencies

Responsible for marketing to Attorneys for imaging under Letter of Protection as well as obtaining new business through direct marketing campaigns; communicate the various imaging services to Attorneys, Legal Assistants, Case Managers, referring physicians and patients; Responsible for pulse of imaging in Central Texas. Create market development plans; monitor and report referral patterns; assist in developing new marketing materials; coordination of special events for advertising; Work closely with Scheduling, Insurance Verification and A/R departments, Counsel and train various employees on HIPAA, Account Reductions and collection accounts. Serve as back up in HIM/ROI department on releasing PHI

PHI Records Custodian. Trained and implemented Legal Department SOP’s; Managed and delegated daily tasks to staff; Processed requests for release of PHI (medical, HCFA billing and x-rays) by Subpoena and Authorization for MVA’s, workman’s comp, life insurance, personal injury, DARS, TWCC and SSA cases; Provided status to patients, attorneys, insurance and PHI retrieval companies regarding their request for records and completion of legal documents; Coding, claim filing review and scheduling. Established Attorney relationships primarily in Texas and several from the Tri-State area.

Managed employees in obtaining PHI record orders for various Law Firms in Texas; Provided HIM training on record retrieval and HIPAA; Supervised work flow of record orders for litigation; Provided status to clients and worked closely with various agencies and providers to meet deadlines.