Derrick Heyward Email and Phone Number

Manage all aspects of day-to-day operationsAt the 15 million Dollar FacilitySupervision of a total of 25 fulltime and parttime staff.Oversee front-office operations and provide impeccable customer serviceConduct small-group sessions on safety Policies and techniquesLaunched a marketing program that generated the highest revenue of all other Community Centers combined, for five years in a row .Develop Programs to meet the needs of the community ie Mentoring programs Illiteracy programs for Adults and Children.Create Partnership with local businessesPrepare complex reports for Sr. Director and upper management, ensuring full compliance with agency requirements and tight deadlines

I am responsible for the launching of Aircraft I generate flight manifest with the proper weight and balance so that the aircraft is properly balanced for a safe flightI train staff on the policies and procedures needed to launch a successful flight.I follow and train staff on the tracking system used to comply with federal regulations

Oversee front-office operations and provide impeccable customer serviceCustomer Service/Marketing/Problem Solving Create special promotions, write/design print and outdoor advertising,