Consult with borrowers, listening to their needs, and help them evaluate loan options while managing both a purchase and refinance pipeline.Use ultramodern technology to qualify the borrower for one or more of our loan programs.Establish an ongoing relationship by delivering best-in-class customer service.Maintain knowledge of loan programs and financing options to provide the best service to clients.

Responsible for fostering and maintaining strong relationships with potential borrowers to facilitate new sales and growth efforts. Counseled borrowers regarding the right mortgage programs for their needs while determining eligibility and probability of loan risk. Consistently met sales goals by demonstrating a friendly personality and communicating effectively with all clients and personnel.

Assist customers with opening/closing all account types; Answer customer questions about bank products and services; provide expertise in internet banking; identify cross-selling opportunities; position consumer and home equity line of credit applications to clients to best serve their lending needs; prepares loan documents for processing; assist Branch Manager in staffing and teller coordination; trains, directs, and evaluates employee performance and assists with corrective counseling as… Show more Assist customers with opening/closing all account types; Answer customer questions about bank products and services; provide expertise in internet banking; identify cross-selling opportunities; position consumer and home equity line of credit applications to clients to best serve their lending needs; prepares loan documents for processing; assist Branch Manager in staffing and teller coordination; trains, directs, and evaluates employee performance and assists with corrective counseling as needed; responsible for monthly and quarterly surprise cash audits; ensure branch is vault and cash targets are met daily; monitors branch activity for compliance with established policy and regulations Show less

Assists residential loan consumers with purchasing or refinancing a home, obtaining a second mortgage, or home equity line of credit. I spend time with potential customers in order to gain insight into the borrowers unique position in order to analyze their individual financial and credit data, determine customer financing objectives, advice customers of loan product/pricing policies and guidelines, and by gathering additional information necessary for approval. I provide exceptional customer… Show more Assists residential loan consumers with purchasing or refinancing a home, obtaining a second mortgage, or home equity line of credit. I spend time with potential customers in order to gain insight into the borrowers unique position in order to analyze their individual financial and credit data, determine customer financing objectives, advice customers of loan product/pricing policies and guidelines, and by gathering additional information necessary for approval. I provide exceptional customer service by maintaining a thorough knowledge of national lending programs, policies, procedures and regulatory requirements, by demonstrating a commitment to professional ethics, and by complying with all Federal and State compliance policies. I am licensed in AL, NC, TN, and TX. Show less